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For Companies At a Glance
- Tasks: Deliver exceptional customer service and build lasting relationships with clients.
- Company: Join the iconic Christian Dior family at Selfridges, London.
- Benefits: Competitive salary, luxury brand experience, and a vibrant work environment.
- Other info: Full-time role with flexible hours and opportunities for growth.
- Why this job: Be part of a prestigious brand and share your passion for luxury fashion.
- Qualifications: Experience in luxury fashion and excellent communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a full-time passionate and driven Sales Associate to join our beautiful Selfridges concession in London, to develop client relationships and to become a specialist in Dior couture.
Job responsibilities:
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
- Demonstrate product knowledge on all categories and have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure knowledge of sales targets and department performance on a daily and weekly basis.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department.
- Be conversant with selling systems, cash and credit and exchange procedures.
- Maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- Ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- Carry out any additional duties as directed by the management team.
Profile:
- Strong knowledge of Accessories and Leather Goods.
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- Ability to build long-term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
Additional information:
Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility and have the right to work in the UK.
Full-Time Sales Associate - Selfridges, London UK employer: Christian Dior S.A.
Contact Detail:
Christian Dior S.A. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Associate - Selfridges, London UK
✨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. This way, when you chat with potential employers, you can show off your passion and knowledge, making you stand out as a candidate who truly gets the brand.
✨Tip Number 2
Network like a pro! Attend fashion events, connect with industry professionals on LinkedIn, and don’t be shy about reaching out to current employees at Dior. Building relationships can open doors and give you insider tips on landing that Sales Associate role.
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself that highlights your experience in luxury fashion and your enthusiasm for customer service. This will come in handy during interviews or casual meet-ups with hiring managers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dior family. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Full-Time Sales Associate - Selfridges, London UK
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Christian Dior and luxury fashion shine through. We want to see that you’re not just looking for a job, but that you genuinely care about being part of the Dior family.
Tailor Your CV: Make sure your CV highlights your experience in luxury fashion and customer service. We love seeing how you've built relationships with clients in the past, so don’t hold back on those examples!
Be Personable: In your cover letter, adopt a friendly tone and share a bit about yourself. We’re looking for someone who can connect with our customers, so showing your personality can really make you stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team.
How to prepare for a job interview at Christian Dior S.A.
✨Know Your Dior
Before the interview, dive deep into Christian Dior's history, values, and current collections. Familiarise yourself with their latest campaigns and product lines. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury fashion. Think of specific examples where you built customer relationships or exceeded sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Customer Service Excellence
Be ready to talk about how you handle customer complaints and ensure satisfaction. Share stories that highlight your ability to provide top-notch service and build loyalty. Remember, they want someone who embodies the Dior ethos of exceptional customer care.
✨Dress the Part
Since you're applying for a luxury brand, your appearance matters. Dress elegantly and professionally for the interview, reflecting the style of Christian Dior. This shows that you understand the brand's image and are serious about the role.