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- Tasks: Support customer service and manage client deliveries in a luxury boutique.
- Company: Join the iconic Christian Dior Couture family in a stunning New Bond Street location.
- Benefits: Full-time role with a dynamic team and opportunities for growth in luxury retail.
- Why this job: Be part of a prestigious brand and deliver exceptional service to clients.
- Qualifications: Proficient in Excel, detail-oriented, and passionate about customer service.
- Other info: Collaborative environment with a focus on teamwork and personal development.
The predicted salary is between 30000 - 50000 £ per year.
The Operations Associate will be supporting the department across the areas below.
- Customer Service
- Client Deliveries – UK and International
- Business getters
- Omni Channel
We are currently seeking a full‑time highly organised Operations Associate to join our beautiful boutique in New Bond Street. The ideal candidate is customer‑service oriented, excels in Excel, and is accurate and detail‑focused.
Responsibilities:
- Arrange all client shipments respecting timelines, including tracking for audit purposes.
- Ensure all order accuracy.
- Follow procedure step by step in regard to consignment (pick, pack, send).
- Track Press pulls.
- Follow all department procedures accurately.
- Act as a link between the operational and sales team.
- Promote RS services across the boutique.
- Support the back‑of‑house department.
- Ensure accurate performance tracking.
- Support the Customer Service process.
- Support the development of Business getters.
- Support After‑Sales Service.
- Ensure all clients receive the highest standards of customer service.
- Act as an ambassador for CDM supporting the store to meet its targets.
- Treat all customer data with the utmost confidentiality and sensitivity.
- Attend team meetings and make a positive contribution to discussion.
- Support where required in maximizing the department/boutique's performance.
- Carry out any additional duties as directed by the Management Team.
Qualifications:
- Expertise in Excel.
- High level of accuracy and attention to detail.
- Proactive with a sense of initiative.
- Problem‑solving skills.
- Strong team player.
- Must be able to work full time (40 hours per week, Monday–Sunday).
- Customer service orientation.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
Full-Time Operations Associate - New Bond Street in City of Westminster employer: Christian Dior S.A.
Contact Detail:
Christian Dior S.A. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Operations Associate - New Bond Street in City of Westminster
✨Tip Number 1
Get to know the company inside out! Research Christian Dior Couture and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your Excel skills before the interview! Since the role requires expertise in Excel, brush up on your spreadsheet skills. Be ready to discuss how you've used Excel in past roles to solve problems or improve processes.
✨Tip Number 3
Show off your customer service experience! Think of specific examples where you went above and beyond for a customer. This will demonstrate your customer-service orientation and your ability to act as an ambassador for the brand.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Make sure to highlight your attention to detail and proactive nature in your application.
We think you need these skills to ace Full-Time Operations Associate - New Bond Street in City of Westminster
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for clients in the past, so share specific examples that showcase your dedication to providing top-notch service.
Excel is Key: Since expertise in Excel is a must-have for this role, don’t forget to mention your proficiency with it. If you’ve used Excel for tracking or reporting, let us know! A little detail can go a long way in showing you’re the right fit.
Attention to Detail Matters: We’re looking for someone who’s accurate and detail-focused. In your application, give us examples of how you’ve ensured accuracy in your previous roles. Whether it’s double-checking orders or following procedures, we want to hear about it!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Christian Dior S.A.
✨Know Your Customer Service Basics
Since the role is heavily focused on customer service, brush up on your customer interaction skills. Think of examples where you've gone above and beyond for a customer, and be ready to share them during the interview.
✨Excel is Your Best Friend
The job requires expertise in Excel, so make sure you’re comfortable discussing your experience with it. Prepare to talk about specific functions or projects where you used Excel to solve problems or improve processes.
✨Attention to Detail is Key
This position demands high accuracy and attention to detail. Be prepared to discuss how you ensure precision in your work. You might even want to bring up a time when your attention to detail made a significant difference in a project.
✨Show Your Team Spirit
As a strong team player, it's important to convey your collaborative spirit. Think of instances where you’ve worked effectively within a team, especially in a fast-paced environment, and be ready to share those stories.
