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For Companies At a Glance
- Tasks: Lead and inspire a team in luxury retail, ensuring top-notch client experiences.
- Company: Join the prestigious Christian Dior Couture family and embrace luxury.
- Benefits: Competitive salary, employee discounts, and opportunities for personal growth.
- Why this job: Be part of a legacy while shaping the future of fashion retail.
- Qualifications: Previous retail management experience and a passion for fashion required.
- Other info: Dynamic work environment with a focus on creativity and client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
The department manager is responsible for leading and managing a team within the Men's and Women's RTW as well as Baby Dior, ensuring the highest level of client experience and product expertise. They focus on team support, coaching, recruitment, development and training; and driving business for the department to achieve the sales targets, retain clients and develop new ones.
Responsibilities
- Team Management and Development: Recruit, lead, motivate, and coach the team to achieve their best abilities and drive commercial success while ensuring exceptional client experience. Identify training needs and ensure all team members receive appropriate training and development opportunities. Provide constructive feedback to support team members' growth and success.
- Product Management and Sales: Maintain comprehensive knowledge of the department's product offerings, including features, benefits, and trends. Oversee the department's product assortment, ensuring optimal inventory levels and product presentation. Drive sales performance by achieving set department sales targets and implementing effective sales strategies. Collaborate with the Store Manager, other Department Managers, and the operations/back-of-house teams located in the store to ensure compliance with store standards and maintain a professional environment.
- Client Experience and Satisfaction: Ensure the highest level of client engagement by storytelling and presenting the brand vision. Monitor client feedback and implement necessary improvements to enhance client satisfaction within the department. Establish measures for client experience and lay the foundations for a client-centric culture. Support teams to understand root causes and solutions to provide exceptional service. Coach the teams to support client experience initiatives.
- Operational Excellence: Overseeing operational processes within the department, collaborating closely with the Operations Manager. This includes managing activities such as shipping and receiving, ensuring smooth inventory management, and maintaining efficient workflows on the sales floor. Maintain a well-organized, clean, and visually appealing department environment to attract and retain clients. Ensure compliance with company policies and procedures, as well as local laws and regulations, within the department.
Previous management retail experience ideally in the luxury goods. Expertise in Women's & Men's RTW, and Baby Apparel. Excellent communication and relationship-building skills. Outstanding sense of customer service, initiative and commercial creativity with fashion sensitivity. A passion for Christian Dior and our collections. Strong knowledge of fashion and trends. Fluency in a second language (preferred).
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
Department Manager (Men\'s & Women\'s RTW, Baby Dior) - Bicester Village, UK employer: Christian Dior S.A.
Contact Detail:
Christian Dior S.A. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager (Men\'s & Women\'s RTW, Baby Dior) - Bicester Village, UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Dior. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for the interview by researching the brand and its values. We want to see your passion for Christian Dior shine through! Familiarise yourself with their latest collections and be ready to discuss how you can contribute to the team.
✨Tip Number 3
Showcase your leadership skills during the interview. Talk about your experience in managing teams and driving sales. We’re looking for someone who can motivate others and create an exceptional client experience, so let us know how you’ve done this in the past!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds. And remember, apply through our website for the best chance of getting noticed!
We think you need these skills to ace Department Manager (Men\'s & Women\'s RTW, Baby Dior) - Bicester Village, UK
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the brand shine through. We want to see that you’re not just looking for a job, but that you genuinely love what we do at Dior and are excited about being part of our team.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your previous management experience in retail, especially in luxury goods, and showcase any relevant skills that align with the responsibilities mentioned in the job description. We love seeing how your background fits with our needs!
Be Specific in Your Cover Letter: In your cover letter, be specific about how you can contribute to the team. Mention your experience in coaching and developing teams, as well as your knowledge of fashion trends. This is your chance to show us how you can drive sales and enhance client experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Dior family!
How to prepare for a job interview at Christian Dior S.A.
✨Know Your Products Inside Out
Make sure you have a solid understanding of the Men’s and Women’s RTW and Baby Dior collections. Familiarise yourself with the latest trends, features, and benefits of the products. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific situations where you motivated your team or implemented training initiatives. Highlighting your ability to coach and support others will resonate well with the interviewers.
✨Client Experience is Key
Be ready to discuss how you would enhance client engagement and satisfaction. Share ideas on storytelling and presenting the brand vision effectively. Demonstrating your commitment to creating a client-centric culture will set you apart from other candidates.
✨Operational Excellence Matters
Understand the importance of operational processes in retail. Be prepared to talk about how you would manage inventory, maintain store standards, and ensure compliance with policies. Showing that you can balance operational efficiency with exceptional customer service will be crucial.
