At a Glance
- Tasks: Deliver exceptional customer service and build lasting relationships with clients.
- Company: Join the iconic Christian Dior family at Selfridges, London.
- Benefits: Competitive salary, luxury brand experience, and a vibrant work environment.
- Other info: Full-time role with flexible hours, perfect for fashion enthusiasts.
- Why this job: Be part of a prestigious brand and share your passion for luxury fashion.
- Qualifications: Experience in luxury fashion and excellent communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a full-time passionate and driven Sales Associate to join our beautiful Selfridges concession in London, to develop client relationships and to become a specialist in Dior couture.
Job Responsibilities
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
- Demonstrate product knowledge on all categories and have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure knowledge of sales targets and department performance on a daily and weekly basis.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department.
- Be conversant with selling systems, cash and credit and exchange procedures.
- Maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- Ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- Carry out any additional duties as directed by the management team.
Profile
- Strong knowledge of Accessories and Leather Goods.
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- Ability to build long-term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
Additional information
Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility.
Sales Associate - Selfridges, London employer: Christian Dior Couture
At Christian Dior Couture, we pride ourselves on being more than just a luxury brand; we are a family that values passion and enthusiasm in our employees. Working as a Sales Associate at our Selfridges location in London offers you the opportunity to immerse yourself in the world of haute couture while enjoying a supportive work culture that fosters personal growth and development. With a commitment to excellence in customer service and a focus on building lasting client relationships, you will thrive in an environment that celebrates creativity and luxury.
