At a Glance
- Tasks: Deliver exceptional customer service and build lasting relationships with clients at Harrods.
- Company: Join the iconic Christian Dior family and immerse yourself in luxury fashion.
- Benefits: Competitive salary, employee discounts, and a vibrant work environment.
- Other info: Full-time role with flexible hours, perfect for those who love fashion.
- Why this job: Be part of a prestigious brand and share your passion for luxury with customers.
- Qualifications: Experience in luxury fashion and excellent communication skills are essential.
The predicted salary is between 22050 - 26950 £ per year.
Position
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family.
We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
We are currently seeking a full-time passionate and driven Sales Associate to join our beautiful Harrods concession in London, to develop client relationships and to become a specialist in Dior couture.
- Job responsibilities
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
- To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
- To deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure a knowledge of sales targets and department performance on a daily and weekly basis
- Follow all stock management procedures
- Support the team to maintain the highest standards of housekeeping and display within the department.
- To be conversant with selling systems, cash and credit and exchange procedures.
- To maintain the highest standards of housekeeping and retail standards within the store
- Take all actions necessary to maximise security and prevent theft of product
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses
- Participate in team meetings and make a positive contribution
- To carry out any additional duties as directed by the management team.
- Profile
- Strong knowledge of Accessories and Leather Goods
- Previous experience within luxury fashion
- Excellent communication and relationship building skills
- Ability to build long-term relationships with clients
- A passion for Christian Dior and our collections
- Strong knowledge of fashion and trends
- Additional information
- Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility.
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Sales Associate - Harrods employer: Christian Dior Couture
Christian Dior Couture offers a dynamic and inclusive work environment in the heart of Selfridges, where employees are encouraged to thrive through collaboration and innovation. With a strong focus on employee development, the company provides ample opportunities for growth and advancement, alongside a flexible working schedule that promotes a healthy work-life balance. Joining our team means being part of a prestigious brand that values excellence and customer service, making it an ideal place for those seeking a rewarding career in luxury retail.
