At a Glance
- Tasks: Provide top-notch customer service and build relationships with luxury fashion clients.
- Company: Join a prestigious brand in the heart of Selfridges Manchester.
- Benefits: Competitive pay, employee discounts, and a vibrant work environment.
- Other info: Full-time position with opportunities for growth in the fashion industry.
- Why this job: Be part of a luxury brand and enhance your sales skills in a dynamic setting.
- Qualifications: Experience in luxury fashion and excellent communication skills are a must.
The predicted salary is between 25000 - 32000 £ per year.
We are seeking a Sales Consultant with an expertise in luxury sales to join our concession in Selfridges Manchester, to develop client relationships and to become a specialist in Dior couture.
Responsibilities:
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
- To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- To deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure a knowledge of sales targets and department performance on a daily and weekly basis.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the boutique.
- To be conversant with selling systems, cash and credit and exchange procedures.
- To maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- To carry out any additional duties as directed by the management team.
Qualifications:
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- An existing client book (preferred).
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
Must be available to work full-time.
Full Time Sales Associate - Manchester, UK employer: Christian Dior Couture
As a Sales Associate at our prestigious concession in Selfridges Manchester, you will be part of a dynamic team that values excellence in customer service and luxury retail. We offer a supportive work culture that encourages personal growth and development, with opportunities to enhance your expertise in Dior couture while building lasting relationships with clients. Enjoy the unique advantage of working in one of the UK's most iconic department stores, where your passion for fashion can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Sales Associate - Manchester, UK
✨Tip Number 1
Get to know the brand inside out! Dive deep into Dior's history, their latest collections, and current marketing campaigns. This knowledge will not only impress during interviews but also help you connect with customers on a personal level.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to simulate real-life scenarios. The more comfortable you are with handling different customer situations, the better you'll perform in the role.
✨Tip Number 3
Network like a pro! Attend fashion events or local meet-ups to connect with industry professionals. Building relationships can lead to job opportunities and insider tips that could give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Full Time Sales Associate - Manchester, UK
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for luxury fashion and Dior shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and its collections.
Tailor Your CV:Make sure your CV highlights your previous experience in luxury sales. We’re looking for specific examples of how you've built client relationships and achieved sales targets, so don’t hold back!
Be Personable:In your cover letter, adopt a friendly tone and showcase your excellent communication skills. Remember, we value relationship building, so let us know how you connect with customers on a personal level.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Christian Dior Couture
✨Know Your Dior
Before the interview, dive deep into Christian Dior's history, collections, and current campaigns. Being able to discuss specific pieces or trends will show your passion and expertise in luxury fashion, which is crucial for this role.
✨Master the Art of Relationship Building
Prepare examples of how you've successfully built client relationships in the past. Think about times when you went above and beyond for a customer, as this aligns perfectly with the personal shopper approach they’re looking for.
✨Showcase Your Sales Skills
Be ready to discuss your previous sales experiences, especially in luxury retail. Highlight any achievements related to meeting or exceeding sales targets, and think of ways you can introduce add-on sales effectively.
✨Stay Calm Under Pressure
Customer complaints are part of the job. Prepare a couple of scenarios where you handled difficult situations gracefully. This will demonstrate your problem-solving skills and ability to maintain high standards of customer service.
