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- Tasks: Deliver exceptional customer service and build lasting relationships with clients in luxury retail.
- Company: Join the prestigious House of Dior at Harrods, a leader in luxury fashion.
- Benefits: Full-time role with competitive pay and opportunities for growth in a vibrant environment.
- Why this job: Be part of a passionate team and immerse yourself in the world of luxury fashion.
- Qualifications: 3+ years in luxury retail, strong relationship-building skills, and a passion for fashion.
- Other info: Flexible shifts and a dynamic work atmosphere await you!
The predicted salary is between 36000 - 60000 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a Senior Sales Associate with an expertise in luxury sales to join our Harrods Ready-To-Wear department, to develop client relationships and to become a specialist in Dior couture. This is a full time permanent role (40 hours per week, 5 days out of 7, shift basis).
Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility and have the right to work in the UK.
Responsibilities- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
- To demonstrate product knowledge on all categories and to have an awareness of current advertising and marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- To deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure a knowledge of sales targets and department performance on a daily and weekly basis.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department.
- To be conversant with selling systems, cash and credit and exchange procedures.
- To maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- To carry out any additional duties as directed by the management team.
- Have the ability to work full time (40 hours per week, 5 days out of 7, shift basis).
- Have a minimum of 3 years luxury retail service.
- Be confident to develop and maintain strong relationships to ensure each customer receives a consistent and professional service throughout.
- Continuously maintain high standards, driven to succeed and motivated to achieve personal and team goals.
- Have a genuine passion for Dior and an interest in the luxury retail and fashion industry.
- Be able to work alone as well as part of a team.
- Be able to work under pressure in a fast-paced environment.
- Fluency in a second language (preferred).
- Have the ability to work full time (40 hours per week, 5 days out of 7, shift basis, Harrods opening/closing hours).
Senior Sales Associate, Harrods (Full-time) in London employer: Christian Dior Couture
Contact Detail:
Christian Dior Couture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate, Harrods (Full-time) in London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. This knowledge will not only impress during interviews but also help you connect with customers authentically.
✨Tip Number 2
Network like a pro! Attend luxury retail events or connect with current employees on LinkedIn. Building relationships can give you insider info and might just land you a referral!
✨Tip Number 3
Practice your sales pitch! Role-play scenarios where you showcase your ability to build customer relationships and handle objections. The more comfortable you are, the better you'll perform in real-life situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for being part of the Dior family right from the start!
We think you need these skills to ace Senior Sales Associate, Harrods (Full-time) in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for luxury retail and Dior shine through. We want to see that you genuinely care about the brand and the experience you can offer our clients.
Tailor Your CV: Make sure your CV highlights your luxury retail experience and any relevant skills. We love seeing how your background aligns with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Senior Sales Associate role. Share specific examples of how you've built customer relationships and achieved sales targets in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Christian Dior Couture
✨Show Your Passion for Luxury
Make sure to express your genuine enthusiasm for the Dior brand and luxury retail during the interview. Share personal experiences or stories that highlight your passion for fashion and how it aligns with the values of Christian Dior Couture.
✨Demonstrate Your Sales Expertise
Prepare specific examples from your previous roles where you successfully built client relationships and achieved sales targets. Be ready to discuss your approach to add-on sales and how you've handled customer complaints effectively.
✨Know Your Stuff
Familiarise yourself with Dior's current advertising campaigns, new product launches, and overall brand heritage. This knowledge will not only impress the interviewers but also show that you're serious about becoming a specialist in Dior couture.
✨Be Ready for Team Dynamics
Since teamwork is crucial in this role, think of examples where you've contributed positively to a team environment. Highlight your ability to work under pressure and maintain high standards, as well as your flexibility in working shifts.
