At a Glance
- Tasks: Welcome customers and create unforgettable experiences in a luxury boutique.
- Company: Join the iconic House of Dior and be part of a passionate team.
- Benefits: Full-time role with flexible hours and a chance to work in luxury fashion.
- Other info: Immediate start, dynamic environment, and opportunities for growth.
- Why this job: Be an ambassador for Dior and connect with clients through storytelling.
- Qualifications: Experience in luxury customer service and a passion for fashion.
The predicted salary is between 20000 - 30000 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
We are currently seeking a Host for the House of Dior in New Bond Street to support the sales team to deliver a seamless journey to our clients. The successful candidate will have considerable experience in front of house or customer service role where they have a genuine desire to deliver service excellence and create a memorable experience for each customer.
Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility. Available to start immediately and has the right to work in the UK.
- Welcome each of our customers entering the boutique and maintain 100% customer recognition of regular customers and VIPs.
- Understand customers’ needs and orientate them in the boutique.
- Act as an ambassador of the boutique and the brand explaining its organisation, its history, its pieces of art, etc.
- Assist customers with personalised services and respond effectively and at pace to all their needs.
- Remembering customers' preferences and special needs.
- Provide the highest standard of customer service at all times.
- Be immaculately dressed and groomed.
- Learn the best possible manners for every conceivable situation.
- Assist and work closely with the sales team to ensure all customers’ expectations are met.
- Demonstrate an ability to maintain confidentiality and privacy.
- Carry out any additional duties as directed by the management team.
Must be available immediately. Must be available for at least 6 months. Must be able to work full-time, 40 hours per week. Must have Monday to Sunday flexibility to work.
Qualifications
- Previous experience as a Host within a luxury fast paced environment or relevant experience within high end hospitality.
- Outstanding interpersonal and communication skills.
- Ability to make connections with customers through storytelling and discovering commonalities.
- Attentive and proactive with exceptional attention to small details.
- A genuine desire to deliver service excellence.
- A strong passion for Christian Dior and our collections.
- Fluency in a second language (preferred).
Guest Relations Intern - New Bond Street Boutique (Full-Time) employer: Christian Dior Couture
Christian Dior Couture offers a dynamic and inclusive work environment in the heart of Selfridges, where employees are encouraged to thrive through collaboration and innovation. With a strong focus on employee development, the company provides ample opportunities for growth and advancement, alongside a flexible working schedule that promotes a healthy work-life balance. Joining our team means being part of a prestigious brand that values excellence and customer service, making it an ideal place for those seeking a rewarding career in luxury retail.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Relations Intern - New Bond Street Boutique (Full-Time)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Christian Dior Couture. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Christian Dior Couture
Don't be shy about reaching out to Christian Dior Couture directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Relations Intern - New Bond Street Boutique (Full-Time)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Christian Dior Couture and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Christian Dior Couture
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
