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- Tasks: Welcome customers and create memorable experiences in our luxury boutiques.
- Company: Join the iconic Christian Dior Couture family and share our passion for luxury.
- Benefits: Gain valuable experience in a prestigious brand with flexible working hours.
- Other info: Must be available for at least 6 months with Monday to Sunday flexibility.
- Why this job: Be an ambassador for Dior and connect with clients through storytelling.
- Qualifications: Experience in luxury hospitality and outstanding communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking passionate and confident Host interns across our London boutiques to support the sales team to deliver a seamless journey to our clients. The successful candidate will have considerable experience in front of house or customer service role where they have a genuine desire to deliver service excellence and create a memorable experience for each customer.
Job Responsibilities
- Welcome each of our customers entering the boutique and maintain 100% customer recognition of regular customers and VIPs.
- Understand customers’ needs and orientate them in the boutique.
- Act as an ambassador of the boutique and the brand explaining its organisation, its history, its pieces of art, etc.
- Assist customers with personalised services and respond effectively and at pace to all their needs.
- Remember customers' preferences and special needs.
- Provide the highest standard of customer service at all times.
- Be immaculately dressed and groomed.
- Learn the best possible manners for every conceivable situation.
- Assist and work closely with the sales team to ensure all customers’ expectations are met.
- Demonstrate an ability to maintain confidentiality and privacy.
- Carry out any additional duties as directed by the management team.
Profile
- Previous experience as a Host within a luxury fast paced environment or relevant experience within high end hospitality.
- Outstanding interpersonal and communication skills.
- Ability to make connections with customers through storytelling and discovering commonalities.
- Attentive and proactive with exceptional attention to small details.
- A genuine desire to deliver service excellence.
- A passion for Christian Dior and our collections.
- Fluency in a second language (preferred).
Additional information
- Must be available for at least 6 months.
- Must have Monday to Sunday flexibility to work.
- Must have the right to work in the UK.
Guest Relations/Host Intern Opportunities - London, UK employer: Christian Dior Couture
Contact Detail:
Christian Dior Couture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Relations/Host Intern Opportunities - London, UK
✨Tip Number 1
Network like a pro! Reach out to people in the luxury retail space, especially those connected to Christian Dior. Attend events or workshops where you can meet industry insiders and make a lasting impression.
✨Tip Number 2
Show your passion for the brand! When you get the chance to chat with someone from Dior, share your love for their collections and what makes them special to you. Authentic enthusiasm can really set you apart.
✨Tip Number 3
Practice your storytelling skills! Think of ways to connect with customers through engaging stories about the brand's heritage and pieces. This will not only impress potential employers but also help you in the role itself.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm right from the start.
We think you need these skills to ace Guest Relations/Host Intern Opportunities - London, UK
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Dior brand shine through. We want to see that you genuinely care about luxury and customer service, so share why you're excited about this opportunity!
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your past roles have prepared you to create memorable experiences for our clients, so be specific!
Be Personable: Remember, we’re looking for someone who can connect with customers. Use your application to showcase your interpersonal skills and ability to engage with people. A little storytelling about your experiences can go a long way!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Dior family!
How to prepare for a job interview at Christian Dior Couture
✨Know Your Dior
Before your interview, dive deep into the history and values of Christian Dior. Familiarise yourself with their collections and understand what makes the brand unique. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service. Think about specific situations where you went above and beyond to create memorable experiences for customers. This will demonstrate your ability to meet the high standards expected in a luxury environment.
✨Dress to Impress
As a potential Host intern, your appearance matters. Dress immaculately for the interview, reflecting the luxury brand's image. This shows that you understand the importance of presentation and are ready to embody the Dior ethos from day one.
✨Practice Your Storytelling
Since connecting with customers through storytelling is key, practice sharing engaging stories about your experiences. Think about how you can relate these stories to the role and the brand, showcasing your interpersonal skills and ability to create connections.