At a Glance
- Tasks: Build relationships with VIP clients and provide exceptional luxury experiences.
- Company: Join the prestigious House of Dior at Selfridges, London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be a part of a luxury brand and make a real impact on client experiences.
- Qualifications: Experience in luxury fashion and excellent communication skills required.
- Other info: Full-time role with flexible hours and a chance to be a Dior Ambassador.
The predicted salary is between 36000 - 60000 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a full-time passionate and driven VIP Client Specialist to join our beautiful Selfridges concession in London, to develop client relationships and to become a specialist in Dior couture.
In this role, you are responsible for providing client experiences and demonstrating clientelling. Being on the shopfloor, you will assess potential clients and offer the D‑Signature experience.
Job ResponsibilitiesYour duties and responsibilities will include but not be limited to the following:
- Achieve personal sales via OTO appointments and client networking.
- Exceed in clientelling and maintaining top clients.
- Maximise the opportunities to develop relationships with top clients through targeted actions.
- Display specialist knowledge in two universes and knowledge in all categories.
- Establish a portfolio of clients at high level.
- Be a Dior Ambassador at all times.
- Network at VIP events in order to develop potential clients.
- Achieve excellent mystery shop results.
- Effectively manage all client situations.
- Display expert knowledge of current advertising & marketing campaigns, competitions, new launches and promotions.
- Adhere to all company policies, procedures and UK Health and Safety regulations at all times.
Strong knowledge of Women's Ready‑To‑Wear, Fine Jewelry, Accessories and Leather Goods. Previous experience within luxury fashion. Excellent communication and relationship building skills. Ability to build long‑term relationships with clients. A passion for Christian Dior and our collections. Strong knowledge of fashion and trends. Positivity. Team player. Contribution to the business performance. Exceed customer service. Clientelling. Self confidence. Prior experience as Senior Sales Executive. Experience of working with more than one product category. Knowledge of a second language (preferred). Engaging. Self confidence. Strong communication skills. Positivity.
Additional InformationPlease note: Candidates must be available to work full‑time 40 hours per week, with Monday to Sunday flexibility and have the right to work in the UK.
Full-Time Vip Client Specialist - Selfridges, London UK employer: Christian Dior Couture
Contact Detail:
Christian Dior Couture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Vip Client Specialist - Selfridges, London UK
✨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. This knowledge will not only impress during interviews but also help you connect with clients on a personal level.
✨Tip Number 2
Network like a pro! Attend fashion events, engage with industry professionals, and don’t shy away from reaching out to potential clients. Building relationships is key in luxury retail, so get out there and make those connections!
✨Tip Number 3
Showcase your passion! When you’re on the shop floor or at an interview, let your enthusiasm for Dior and luxury fashion shine through. Clients and employers alike are drawn to genuine passion, so wear it proudly!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you started on this exciting journey!
We think you need these skills to ace Full-Time Vip Client Specialist - Selfridges, London UK
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Christian Dior and luxury fashion shine through. We want to see that you’re not just looking for a job, but that you genuinely want to be part of the Dior family.
Tailor Your Experience: Make sure to highlight your previous experience in luxury fashion and client relationships. We’re looking for someone who can build long-term connections, so share specific examples of how you've done this in the past.
Be Personable: Your communication skills are key! Use a friendly and engaging tone in your application. We want to get a sense of your personality and how you would connect with our clients on the shop floor.
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Selfridges!
How to prepare for a job interview at Christian Dior Couture
✨Know Your Dior
Before the interview, dive deep into Christian Dior's history and current collections. Familiarise yourself with their latest campaigns and product lines, especially in Women's Ready-To-Wear and Fine Jewelry. This knowledge will not only impress but also show your genuine passion for the brand.
✨Showcase Your Clientelling Skills
Prepare to discuss your previous experiences in client relationship building. Think of specific examples where you exceeded client expectations or developed long-term relationships. Highlighting your ability to create memorable client experiences will resonate well with the interviewers.
✨Demonstrate Your Passion
Express your enthusiasm for luxury fashion and specifically for Christian Dior. Share what draws you to the brand and how you embody the values of being a Dior Ambassador. Authenticity in your passion can set you apart from other candidates.
✨Be Ready to Network
Since networking is key in this role, prepare to discuss how you would approach VIP events and potential clients. Think about strategies you could use to engage with high-profile customers and how you would maintain those relationships over time.