At a Glance
- Tasks: Deliver exceptional customer service and build lasting relationships with clients at Dior.
- Company: Join the iconic Christian Dior Couture family in a luxury retail environment.
- Benefits: Competitive salary, dynamic work culture, and opportunities for personal growth.
- Other info: Flexible full-time hours with a vibrant team atmosphere.
- Why this job: Be part of a prestigious brand and share your passion for luxury fashion.
- Qualifications: Experience in luxury fashion and excellent communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a full-time passionate and driven Senior Sales Executive to join our beautiful Selfridges concession in London, to develop client relationships and to become a specialist in Dior couture.
In this role, you are responsible for implementing strategies, development, retention, focusing on service enhancement, upselling techniques and optimising OTO's.
Responsibilities:
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
- Demonstrate product knowledge on all categories and have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure knowledge of sales targets and department performance on a daily and weekly basis.
- Maintain client recruitment and development.
- Ensure sales generated by OTO.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department.
- Be conversant with selling systems, cash and credit and exchange procedures.
- Maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- Ensure that the department operates in accordance with the company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- Carry out any additional duties as directed by the management team.
- Be on shop floor and assess potential clients.
- Build relationships with peers and clients.
Availability:
Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility and have the right to work in the UK.
Experience Required:
- Strong knowledge of Women's Ready-To-Wear, Fine Jewelry, Accessories and Leather Goods.
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- Ability to build long-term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
- Positivity and team player attitude.
- Contribution to business performance.
- Exceed customer service expectations.
- Clientelling and self-confidence.
Full-Time Senior Sales Executive - Selfridges, London UK employer: Christian Dior Couture
Christian Dior Couture offers a dynamic and inclusive work environment in the heart of Selfridges, where employees are encouraged to thrive through collaboration and innovation. With a strong focus on employee development, the company provides ample opportunities for growth and advancement, alongside a flexible working schedule that promotes a healthy work-life balance. Joining our team means being part of a prestigious brand that values excellence and customer service, making it an ideal place for those seeking a rewarding career in luxury retail.
StudySmarter Expert Advice🤫
We think this is how you could land Full-Time Senior Sales Executive - Selfridges, London UK
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Full-Time Senior Sales Executive - Selfridges, London UK at Christian Dior Couture, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Christian Dior Couture. Tailor your message to explain why you’re drawn to them and how you can contribute as a Full-Time Senior Sales Executive - Selfridges, London UK. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Full-Time Senior Sales Executive - Selfridges, London UK
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Christian Dior Couture:When writing your cover letter, make sure to tailor your message specifically for Christian Dior Couture. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Christian Dior Couture
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Christian Dior Couture that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Christian Dior Couture that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Christian Dior Couture’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
