Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive client recruitment and enhance service excellence in luxury fashion.
- Company: Join the prestigious House of Dior at Harrods.
- Benefits: Competitive salary, employee discounts, and a vibrant work environment.
- Why this job: Be part of a luxury brand and create unforgettable customer experiences.
- Qualifications: Experience in luxury fashion and strong relationship-building skills.
- Other info: Dynamic team atmosphere with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
Role Summary
We are currently seeking a passionate and knowledgeable Senior Sales Executive to join our beautiful Harrods RTW department to drive client recruitment and development, enhancing service excellence and delivering the best in-store experience. In this role, you are responsible for implementing clientelling strategies, developing long‑term relationships with the clientele, and building positive relationships with the team.
Job Responsibilities
- To greet, serve and advise customers, giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
- Demonstrate product knowledge on all categories and be aware of current advertising & marketing campaigns, new launches and promotions.
- Introduce add‑on sales and achieve maximum sales potential in line with individual and departmental targets.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Be aware of sales targets and department performance on a daily and weekly basis.
- Maintain client recruitment and development.
- Generate sales through One‑Touch‑Out sales (OTO).
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department.
- Be conversant with selling systems, cash, credit and exchange procedures.
- Maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- Ensure that the department operates in accordance with the company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- Carry out any additional duties as directed by the management team.
- Be on the shop floor and assess potential clients.
- Build positive relationships with peers and clients.
Profile
- Strong knowledge of Women’s Ready‑to‑Wear, Fine Jewelry, Accessories and Leather Goods.
- Previous experience within luxury fashion.
- Excellent communication and relationship‑building skills.
- Ability to build long‑term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
- Positivity.
- Team player.
- Contribution to the business performance.
- Exceeds customer service expectations.
- Self‑confidence.
Full-Time Senior Sales Executive - Harrods Women RTW, London UK employer: Christian Dior Couture
Contact Detail:
Christian Dior Couture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Senior Sales Executive - Harrods Women RTW, London UK
✨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. When you walk into that interview, your passion for the brand will shine through, making you stand out as a candidate who truly gets what Dior is all about.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can be a game-changer in landing that dream role.
✨Tip Number 3
Show off your sales skills! Prepare examples of how you've successfully built client relationships in the past. Use specific numbers or achievements to back up your claims – this will demonstrate your ability to drive sales and enhance customer loyalty.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Full-Time Senior Sales Executive - Harrods Women RTW, London UK
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury fashion and Christian Dior shine through. We want to see that you’re not just looking for a job, but that you genuinely want to be part of the Dior family.
Tailor Your CV: Make sure your CV highlights your experience in luxury fashion and client relationship building. We love seeing how your past roles have prepared you for this Senior Sales Executive position, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of how you've exceeded customer service expectations and built long-term relationships with clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Harrods!
How to prepare for a job interview at Christian Dior Couture
✨Know Your Dior
Before the interview, dive deep into Christian Dior's history, values, and current collections. Familiarise yourself with their latest campaigns and product launches. This will not only show your passion for the brand but also help you connect your personal style and knowledge to what they represent.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully built relationships with clients in the past. Think about times when you exceeded sales targets or turned a complaint into a positive experience. Be ready to discuss your clientelling strategies and how you can apply them at Harrods.
✨Dress to Impress
As you're applying for a luxury fashion role, your appearance matters. Dress in a way that reflects the elegance and sophistication of the Dior brand. This not only shows your understanding of the industry but also sets the tone for the kind of service you aim to provide.
✨Be a Team Player
During the interview, emphasise your ability to work collaboratively. Share examples of how you've contributed positively to team dynamics in previous roles. Highlight your willingness to support your colleagues and maintain high standards, as this aligns with the expectations of the role.