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For Companies At a Glance
- Tasks: Engage with customers, provide top-notch service, and build lasting relationships.
- Company: Join the iconic Christian Dior Couture, a leader in luxury fashion.
- Benefits: Enjoy a vibrant work environment and opportunities for personal growth.
- Why this job: Be part of a prestigious brand and share your passion for luxury with clients.
- Qualifications: Experience in luxury fashion, excellent communication skills, and a love for Dior.
- Other info: Full-time role with flexible availability required, including weekends.
The predicted salary is between 28800 - 48000 £ per year.
Overview
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
We are currently seeking a full-time passionate and driven Sales Associate to join our beautiful Selfridges concession in London, to develop client relationships and to become a specialist in Dior couture.
Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility and has the right to work in the UK.
Responsibilities
To greet, serve and advise customers giving the highest standard of customer service at all times.
Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets
To deal effectively with customer complaints by liaising with the line manager when necessary.
Ensure a knowledge of sales targets and department performance on a daily and weekly basis
Follow all stock management procedures
Support the team to maintain the highest standards of housekeeping and display within the department.
To be conversant with selling systems, cash and credit and exchange procedures.
To maintain the highest standards of housekeeping and retail standards within the store
Take all actions necessary to maximise security and prevent theft of product
To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses
Participate in team meetings and make a positive contribution
To carry out any additional duties as directed by the management team.
Profile
Strong knowledge of Ladies Ready-to-Wear and Leather Goods
Previous experience within luxury fashion
Excellent communication and relationship building skills
An existing client book and the ability to build long-term relationships with clients
A passion for Christian Dior and our collections
Strong knowledge of fashion and trends
Additional information
Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility and has the right to work in the UK.
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Full-Time Sales Associate - Selfridges, London UK employer: Christian Dior Couture
Contact Detail:
Christian Dior Couture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Associate - Selfridges, London UK
✨Tip Number 1
Familiarise yourself with Christian Dior's latest collections and campaigns. Being able to discuss specific pieces and their significance will show your passion for the brand and help you connect with customers.
✨Tip Number 2
Network within the luxury fashion community. Attend events or engage with professionals on platforms like LinkedIn to build relationships that could lead to referrals or insider information about the role.
✨Tip Number 3
Practice your customer service skills in a retail environment. Role-playing different scenarios can prepare you for handling various customer interactions, especially in a high-end setting like Selfridges.
✨Tip Number 4
Demonstrate your knowledge of current fashion trends and how they relate to Dior's offerings. This will not only impress during interviews but also show your commitment to staying informed in the industry.
We think you need these skills to ace Full-Time Sales Associate - Selfridges, London UK
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to immerse yourself in the world of Christian Dior. Familiarise yourself with their collections, values, and the luxury market. This will help you convey your passion for the brand in your application.
Tailor Your CV: Make sure your CV highlights relevant experience in luxury fashion and sales. Emphasise any previous roles where you've built client relationships or demonstrated excellent customer service, as these are key for this position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Share specific examples of how your skills and experiences align with the responsibilities outlined in the job description, particularly your ability to develop client relationships.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the luxury retail sector. A polished application reflects your professionalism.
How to prepare for a job interview at Christian Dior Couture
✨Show Your Passion for Luxury Fashion
Make sure to express your enthusiasm for Christian Dior and luxury fashion during the interview. Share personal experiences or stories that highlight your passion for the brand and its heritage.
✨Demonstrate Your Product Knowledge
Be prepared to discuss the latest collections, trends, and marketing campaigns related to Dior. Showing that you are well-informed will impress the interviewers and demonstrate your commitment to the role.
✨Highlight Your Relationship-Building Skills
Since the role involves developing client relationships, be ready to provide examples of how you've successfully built rapport with customers in previous positions. This could include specific strategies you used to enhance customer loyalty.
✨Prepare for Customer Service Scenarios
Think about potential customer complaints or challenging situations you might face in a luxury retail environment. Prepare responses that showcase your problem-solving skills and ability to maintain high standards of service.
