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- Tasks: Deliver exceptional customer service and build lasting relationships with clients.
- Company: Join the iconic Christian Dior family at Selfridges, London.
- Benefits: Full-time role with competitive pay and a chance to work in luxury fashion.
- Why this job: Be part of a prestigious brand and share your passion for luxury with customers.
- Qualifications: Experience in luxury fashion and excellent communication skills required.
- Other info: Flexible working hours and opportunities for personal growth in a vibrant environment.
The predicted salary is between 30000 - 42000 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a full-time passionate and driven Sales Associate to join our beautiful Selfridges concession in London, to develop client relationships and to become a specialist in Dior couture.
Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility and have the right to work in the UK.
Responsibilities:- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
- Demonstrate product knowledge on all categories and have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure knowledge of sales targets and department performance on a daily and weekly basis.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department.
- Be conversant with selling systems, cash and credit and exchange procedures.
- Maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- Ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- Carry out any additional duties as directed by the management team.
- Strong knowledge of Ladies Ready-to-Wear and Leather Goods.
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- An existing client book and the ability to build long-term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
Please note: Candidates must be available to work full-time 40 hours per week, with Monday to Sunday flexibility and have the right to work in the UK.
Full-Time Sales Associate - Selfridges, London UK employer: Christian Dior Couture
Contact Detail:
Christian Dior Couture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Associate - Selfridges, London UK
✨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. This knowledge will not only impress during interviews but also help you connect with customers authentically.
✨Tip Number 2
Network like a pro! Attend fashion events or connect with current employees on LinkedIn. Building relationships in the industry can open doors and give you insider tips on landing that Sales Associate role.
✨Tip Number 3
Practice your sales pitch! Role-play with friends or family to refine your approach. Focus on how you would engage customers and build loyalty, just like you’d do at Dior.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dior family. Don’t forget to follow up after applying!
We think you need these skills to ace Full-Time Sales Associate - Selfridges, London UK
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Christian Dior shine through! We want to see your love for luxury fashion and how it aligns with our brand. Share why you’re excited about the opportunity to be part of the Dior family.
Tailor Your Experience: Make sure to highlight your previous experience in luxury fashion and any relevant skills that match the job description. We’re looking for someone who can build relationships with clients, so share examples of how you've done this in the past!
Be Professional Yet Personal: While we appreciate a friendly tone, remember to keep it professional. Use clear language and structure your application well. A personal touch can go a long way, but make sure it reflects your understanding of the role and our values.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Selfridges.
How to prepare for a job interview at Christian Dior Couture
✨Know Your Dior
Before the interview, dive deep into Christian Dior's history, values, and current collections. Familiarise yourself with their latest campaigns and product lines. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury fashion. Think of specific examples where you built client relationships or exceeded sales targets. Be ready to demonstrate how you can apply these skills at Dior, focusing on a personal shopper approach.
✨Practice Customer Scenarios
Anticipate questions about handling customer complaints or difficult situations. Prepare role-play scenarios where you effectively resolve issues while maintaining high standards of customer service. This will highlight your problem-solving skills and commitment to client satisfaction.
✨Dress the Part
As you're applying for a position in luxury fashion, your appearance matters. Dress elegantly and in line with Dior's aesthetic for the interview. This not only shows respect for the brand but also demonstrates your understanding of the fashion industry.
