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For Companies At a Glance
- Tasks: Provide exceptional customer service and build lasting relationships with clients.
- Company: Join the prestigious Christian Dior Couture family and share our passion for luxury.
- Benefits: Full-time hours, flexible schedule, and a chance to work in luxury fashion.
- Why this job: Be part of a renowned brand and make a real impact in the world of fashion.
- Qualifications: Experience in luxury fashion and excellent communication skills required.
- Other info: Opportunity to grow within a dynamic and stylish environment.
The predicted salary is between 28800 - 43200 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
Responsibilities
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
- To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- To deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure a knowledge of sales targets and boutique performance on a daily and weekly basis.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department/boutique.
- To be conversant with selling systems, cash and credit and exchange procedures.
- To maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- To carry out any additional duties as directed by the management team.
Profile
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- An existing client book and the ability to build long-term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
- Fluency in a second language (preferred).
Additional information
Must be available to work Full-Time (40 hours per week), with Monday-Sunday flexibility.
Full-Time Sales Associate, Bicester Village employer: Christian Dior Couture
Contact Detail:
Christian Dior Couture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Associate, Bicester Village
✨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. This knowledge will not only impress during interviews but also help you connect with customers on a personal level.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios where you handle different types of customers, from the enthusiastic to the challenging. This will prepare you for real-life situations and show your potential employer that you're ready to provide top-notch service.
✨Tip Number 3
Network like a pro! Attend fashion events or local meet-ups to connect with others in the industry. Building relationships can lead to job opportunities and insider tips that could give you the edge in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for being part of the Dior family right from the start. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Full-Time Sales Associate, Bicester Village
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for luxury fashion and Christian Dior shine through. We want to see that you’re not just looking for a job, but that you genuinely want to be part of the Dior family.
Tailor Your Experience: Make sure to highlight any previous experience in luxury fashion and customer service. We love seeing how your skills align with our values, so don’t hold back on showcasing your relationship-building abilities!
Be Personable: Use a friendly and approachable tone in your application. Remember, we’re looking for someone who can connect with customers, so let your personality come through in your writing!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our team at Bicester Village!
How to prepare for a job interview at Christian Dior Couture
✨Know Your Dior
Before the interview, dive deep into Christian Dior's history, values, and current collections. Familiarise yourself with their latest campaigns and product launches. This will not only show your passion for the brand but also help you engage in meaningful conversations during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury fashion. Think of specific examples where you built customer relationships or achieved sales targets. Be ready to explain how you would apply those skills at Dior, focusing on a personal shopper approach.
✨Practice Your Communication
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios, like handling complaints or upselling products, to demonstrate your problem-solving and relationship-building skills.
✨Dress the Part
Since you're applying for a luxury brand, make sure your outfit reflects that. Dress smartly and stylishly, as this will not only boost your confidence but also show that you understand the brand's aesthetic and values. Remember, first impressions matter!
