At a Glance
- Tasks: Deliver exceptional customer service and build lasting relationships with clients.
- Company: Join the prestigious Christian Dior Couture family and embrace luxury.
- Benefits: Full-time hours, flexible schedule, and a chance to work in fashion.
- Why this job: Be part of a renowned brand and share your passion for luxury fashion.
- Qualifications: Experience in luxury fashion and excellent communication skills required.
- Other info: Dynamic team environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 Β£ per year.
Overview
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
Responsibilities
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
- To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- To deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure a knowledge of sales targets and boutique performance on a daily and weekly basis
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department/boutique.
- To be conversant with selling systems, cash and credit and exchange procedures.
- To maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- To carry out any additional duties as directed by the management team.
Qualifications
- Must be available to work Full-Time (40 hours per week), with Monday-Sunday flexibility.
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- An existing client book and the ability to build long-term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
- Fluency in a second language (preferred).
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Full-Time Sales Associate, Bicester Village employer: Christian Dior Couture
Contact Detail:
Christian Dior Couture Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Full-Time Sales Associate, Bicester Village
β¨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. This knowledge will not only impress during interviews but also help you connect with customers on a personal level.
β¨Tip Number 2
Practice your customer service skills! Role-play scenarios where you greet and assist customers, handle complaints, and suggest add-on sales. The more comfortable you are, the better you'll shine in real-life situations.
β¨Tip Number 3
Network like a pro! Attend fashion events or connect with current employees on LinkedIn. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for being part of the Dior family right from the start!
We think you need these skills to ace Full-Time Sales Associate, Bicester Village
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for luxury fashion and Christian Dior shine through. We want to see that youβre not just looking for a job, but that you genuinely want to be part of the Dior family.
Tailor Your CV: Make sure your CV highlights your previous experience in luxury fashion and any relevant skills. We love seeing how your background aligns with our values and the responsibilities of the Sales Associate role.
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why youβre the perfect fit for this role. Share specific examples of how you've built relationships with customers and achieved sales targets in the past.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre serious about joining our team!
How to prepare for a job interview at Christian Dior Couture
β¨Know Your Dior
Before the interview, dive deep into Christian Dior's history, values, and current collections. Show your passion for the brand by discussing specific pieces or campaigns that resonate with you. This will demonstrate your enthusiasm and commitment to being part of the Dior family.
β¨Master Customer Service Scenarios
Prepare for role-play scenarios where you might need to handle customer complaints or provide exceptional service. Think of examples from your past experiences where you went above and beyond for a customer. This will highlight your ability to build relationships and maintain high standards of service.
β¨Showcase Your Sales Skills
Be ready to discuss your previous sales experience, especially in luxury fashion. Bring along any metrics or achievements that showcase your ability to meet targets and develop customer loyalty. This will help illustrate your potential to contribute to the boutique's success.
β¨Dress the Part
Since you're applying for a position in luxury fashion, make sure your outfit reflects the brand's aesthetic. Dress elegantly and stylishly to show that you understand the importance of presentation in the retail environment. This will leave a lasting impression on your interviewers.