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- Tasks: Lead and inspire a team in luxury retail, ensuring exceptional client experiences.
- Company: Join the iconic House of Dior and be part of a passionate luxury brand.
- Benefits: Competitive salary, employee discounts, and opportunities for personal growth.
- Why this job: Make dreams come true through storytelling and luxury fashion.
- Qualifications: Previous retail management experience and a passion for fashion required.
- Other info: Dynamic environment with a focus on team development and client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
The department manager is responsible for leading and managing a team within the Men's and Women's RTW as well as Baby Dior, ensuring the highest level of client experience and product expertise. They focus on team support, coaching, recruitment, development and training; and driving business for the department to achieve the sales targets, retain clients and develop new ones.
Job Responsibilities- Team Management And Development: Recruit, lead, motivate, and coach the team to achieve the best in their abilities and lead to commercial success while ensuring exceptional client experience. Identify training needs and ensure all team members receive appropriate training and development opportunities. Provide constructive feedback to support team members' growth and success.
- Product Management And Sales: Maintain a comprehensive knowledge of the department's product offerings, including features, benefits, and trends. Oversee the dedicated department's product assortment, ensuring optimal inventory levels and product presentation. Drive sales performance by achieving set department sales targets and implementing effective sales strategies. Collaborate with the Store Manager, other Department Managers and the operations or back of house teams located in the store to ensure compliance with store standards, maintaining a professional environment.
- Client Experience And Satisfaction: Ensure that the highest level of desire is created, by making clients dream through exceptional storytelling. Monitor client feedback and implement necessary improvements to enhance client satisfaction within the department. Give meaning to the measurement of client experience and lay the foundations for a client-centric culture. Support teams to understand the root causes and solutions to provide exceptional service. Coach the teams to support the client experience initiatives.
- Operational Excellence: Overseeing operational processes within the department, collaborating closely with the Operations Manager. This includes managing activities such as shipping and receiving, ensuring smooth inventory management, and maintaining efficient workflows on the sales floor. Maintain a well-organized, clean, and visually appealing department environment to attract and retain clients. Ensure compliance with company policies and procedures, as well as local laws and regulations, within the department.
- Previous management retail experience ideally in the luxury goods.
- Expertise in Women's & Men's RTW, and Baby Apparel.
- Excellent communication and relationship building skills.
- Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
- Fluency in a second language (preferred).
Department Manager (Men\'s & Women\'s RTW, Baby Dior) - Bicester Village, UK employer: Christian Dior Couture
Contact Detail:
Christian Dior Couture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager (Men\'s & Women\'s RTW, Baby Dior) - Bicester Village, UK
✨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. This knowledge will not only impress during interviews but also show your genuine passion for being part of the Dior family.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and client experience. Think of examples from your past roles where you’ve led a team or enhanced customer satisfaction – this will help you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dior team and ready to contribute to our luxury legacy.
We think you need these skills to ace Department Manager (Men\'s & Women\'s RTW, Baby Dior) - Bicester Village, UK
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Dior brand shine through. We want to see that you share our passion for luxury and are excited about being part of the Dior family.
Tailor Your CV: Make sure your CV highlights your previous management experience in retail, especially in luxury goods. We’re looking for specific examples that demonstrate your ability to lead a team and drive sales.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Department Manager role. Share your vision for client experience and how you plan to motivate your team to achieve commercial success.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at Christian Dior Couture
✨Show Your Passion for Luxury
When interviewing for a role at Christian Dior, it's crucial to express your enthusiasm for the brand and its heritage. Share personal stories or experiences that highlight your love for luxury fashion, as this will resonate with the interviewers and show that you align with their values.
✨Demonstrate Team Leadership Skills
As a department manager, you'll need to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, recruitment, and development. Be ready to discuss specific strategies you've used to drive team performance and enhance client experience.
✨Know Your Products Inside Out
Familiarise yourself with the latest trends and product offerings in Men's and Women's RTW and Baby Dior. During the interview, be prepared to discuss how you would maintain optimal inventory levels and ensure exceptional product presentation. This knowledge will demonstrate your commitment to excellence in product management.
✨Client-Centric Mindset
Highlight your understanding of creating exceptional client experiences. Discuss how you've gathered and acted on client feedback in previous roles. Show that you can implement initiatives that enhance client satisfaction and foster a client-centric culture within the team.
