At a Glance
- Tasks: Support the marketing team in client development and retail marketing operations.
- Company: Join the iconic House of Dior and be part of a luxury heritage.
- Benefits: Gain hands-on experience in a prestigious brand with a dynamic work environment.
- Other info: Full-time role for 6 months with opportunities for growth in the luxury sector.
- Why this job: Develop your skills in a creative and passionate team while making an impact.
- Qualifications: Experience in client development and strong analytical skills are preferred.
The predicted salary is between 20000 - 30000 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees and interns, to have enthusiasm and passion about being part of the House of Dior. We are currently seeking a proactive and self‑motivated CDM Intern to join the Marketing team for 6 months to learn and develop skills within client development & retail marketing.
Job Responsibilities
- Support the Client Development Manager on CDM and Direct Marketing operations.
- Maximise Clients Knowledge within the boutiques and across the business.
- Optimise boutique use of the CRM system.
- Monitor weekly and monthly reporting for the Boutiques, HQ, Finance department and Management of the zone.
- Monitor Direct Marketing tools and associated operations:
- Collect catalogues, look books and gifting requests from the Boutiques and place orders with HQ.
- Receive and dispatch communication tools and gifting, etc.
- Ensure smooth process of DM actions and maintain goal focus within the Boutiques.
- Participate in projects related to CRM activities.
- Improve database accuracy and CRM system on hand to optimise the boutique KPI’s, monitor the capture rate performance.
- Reply to all boutique requests.
- Take part in the Boutique Events structure:
- Support occasionally the Marketing department in the organisation of events/activities.
- Monitor strong client’s attendance to in-store.
- Stand at the front of house for the check‑in of guests or on site for the collection of customers’ details.
- All other tasks assigned within the marketing department.
Profile
- 6 months to 1-year related experience in Client Development / statistics and analysis of data performance.
- Understanding of retail business operations.
- Oral and written communication skills.
- Analytical, reporting and presentation skills.
- Proficient in use of Window Office (Excel, Word, PowerPoint).
- Quick adaptation to a new software/system.
- Knowledge of Neolane CRM system will be a plus.
- Time management skills, committed, flexible, self‑motivated.
Additional Information
- Must be available for at least 6 months.
- Must have the right to work in the UK.
- Able to work full time (40 hours per week with Monday to Friday flexibility).
CDM Intern, London UK (Full-Time) employer: Christian Dior Couture
At Christian Dior Couture, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates creativity and passion for luxury. As a CDM Intern in London, you will not only gain invaluable experience in client development and retail marketing but also benefit from our commitment to employee growth through hands-on learning and mentorship. Join us to be part of a prestigious brand where your contributions are valued, and you can thrive in an environment that encourages innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land CDM Intern, London UK (Full-Time)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current or former employees of Dior. You never know who might give you a heads-up about an opportunity or refer you directly.
✨Tip Number 2
Show your passion for luxury and the brand! When you get the chance to chat with someone from Dior, make sure to express why you love the brand and how you can contribute to its legacy. Authentic enthusiasm goes a long way!
✨Tip Number 3
Prepare for interviews by researching the latest trends in client development and retail marketing. Bring fresh ideas to the table that show you’re not just a follower but a proactive thinker ready to make an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Dior family.
We think you need these skills to ace CDM Intern, London UK (Full-Time)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the Dior brand shine through. We want to see that you share our love for luxury and are excited about being part of the Dior family.
Tailor Your CV:Make sure your CV highlights any relevant experience in client development or retail marketing. We’re looking for skills that match the role, so don’t be shy about showcasing your analytical and reporting abilities!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and free from jargon. This will help us understand your qualifications better.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Christian Dior Couture
✨Know Your Dior
Before the interview, dive deep into Christian Dior Couture's history and values. Understand their passion for luxury and how they engage with clients. This will not only show your enthusiasm but also help you connect your experiences to their brand ethos.
✨Showcase Your Analytical Skills
Since the role involves data performance analysis, be prepared to discuss any relevant experience you have. Bring examples of how you've used data to drive decisions or improve processes in previous roles or projects. This will demonstrate your analytical mindset.
✨Master the CRM Talk
Familiarise yourself with CRM systems, especially if you have experience with Neolane. Be ready to discuss how you’ve optimised client interactions or improved database accuracy in past roles. If you don’t have direct experience, research how CRM systems work and be prepared to share your thoughts on their importance in client development.
✨Be Ready for Event Scenarios
Since the role involves supporting boutique events, think of any relevant experiences you have in event organisation or customer engagement. Prepare to discuss how you would handle guest check-ins or manage client interactions during events, showcasing your time management and communication skills.
