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- Tasks: Lead a dynamic team in luxury retail, ensuring exceptional client experiences and driving sales.
- Company: Join the prestigious House of Dior, where passion for luxury meets a collaborative culture.
- Benefits: Competitive salary, employee discounts, and opportunities for personal and professional growth.
- Why this job: Be part of a legacy, inspire others, and make clients' dreams come true with luxury fashion.
- Qualifications: Retail management experience, strong communication skills, and a passion for fashion.
- Other info: Exciting career development opportunities in a vibrant luxury retail environment.
The predicted salary is between 36000 - 60000 £ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
The department manager is responsible for leading and managing a team within the Men's and Women's RTW as well as Baby Dior, ensuring the highest level of client experience and product expertise. They focus on team support, coaching, recruitment, development and training; and driving business for the department to achieve the sales targets, retain clients and develop new ones.
- Team Management and Development: Recruit, lead, motivate, and coach the team to achieve the best in their abilities and lead to commercial success while ensuring exceptional client experience. Identify training needs and ensure all team members receive appropriate training and development opportunities. Provide constructive feedback to support team members' growth and success.
- Product Management and Sales: Maintain a comprehensive knowledge of the department's product offerings, including features, benefits, and trends. Oversee the dedicated department's product assortment, ensuring optimal inventory levels and product presentation. Drive sales performance by achieving set department sales targets and implementing effective sales strategies. Collaborate with the Store Manager, other Department Managers and the operations or back of house teams located in the store to ensure compliance with store standards, maintaining a professional environment.
- Client Experience and Satisfaction: Ensure that the highest level of desire is created, by making clients dream through exceptional storytelling. Monitor client feedback and implement necessary improvements to enhance client satisfaction within the department. Give meaning to the measurement of client experience and lay the foundations for a client-centric culture. Support teams to understand the root causes and solutions to provide exceptional service. Coach the teams to support the client experience initiatives.
- Operational Excellence: Overseeing operational processes within the department, collaborating closely with the Operations Manager. This includes managing activities such as shipping and receiving, ensuring smooth inventory management, and maintaining efficient workflows on the sales floor. Maintain a well-organized, clean, and visually appealing department environment to attract and retain clients. Ensure compliance with company policies and procedures, as well as local laws and regulations, within the department.
Qualifications:
- Previous management retail experience ideally in the luxury goods
- Expertise in Women's & Men's RTW, and Baby Apparel
- Excellent communication and relationship building skills
- Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity
- A passion for Christian Dior and our collections
- Strong knowledge of fashion and trends
- Fluency in a second language (preferred)
Department Manager (Men\'s & Women\'s RTW, Baby Dior) - Bicester Village, UK employer: Christian Dior Couture
Contact Detail:
Christian Dior Couture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager (Men\'s & Women\'s RTW, Baby Dior) - Bicester Village, UK
✨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. This will not only help you in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for role-play scenarios in interviews. As a department manager, you'll need to demonstrate your leadership and client experience skills. Practising these situations can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Dior family. Don’t miss out on this opportunity!
We think you need these skills to ace Department Manager (Men\'s & Women\'s RTW, Baby Dior) - Bicester Village, UK
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Dior brand shine through. We want to see that you share our love for luxury and have a genuine interest in fashion. Make it personal and relatable!
Tailor Your CV: Don’t just send a generic CV! Highlight your relevant experience in retail management, especially in luxury goods. We’re looking for specific examples of how you've led teams and driven sales, so make sure to include those details.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Department Manager role. Use it to showcase your leadership skills and your understanding of client experience. Keep it engaging and concise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Dior family!
How to prepare for a job interview at Christian Dior Couture
✨Know Your Dior
Before the interview, dive deep into Christian Dior's history, values, and current collections. Familiarise yourself with the latest trends in Men's and Women's RTW and Baby Dior. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team, provided constructive feedback, or implemented training initiatives. Highlighting these experiences will demonstrate your capability to manage and develop a team effectively.
✨Client Experience is Key
Be ready to discuss how you would enhance client experience within the department. Share ideas on storytelling techniques that create desire and engagement. Showing that you understand the importance of client satisfaction will resonate well with the interviewers.
✨Operational Excellence Matters
Brush up on your knowledge of retail operations, especially in a luxury setting. Be prepared to talk about how you would ensure smooth inventory management and maintain a visually appealing environment. This will reflect your understanding of the operational side of the role and your commitment to excellence.
