At a Glance
- Tasks: Deliver exceptional customer service and build lasting relationships with clients.
- Company: Join the iconic Christian Dior Couture family and embrace luxury fashion.
- Benefits: Competitive salary, flexible hours, and a chance to work with a prestigious brand.
- Why this job: Be part of a passionate team and share your love for luxury fashion.
- Qualifications: Experience in luxury fashion and excellent communication skills.
- Other info: Full-time role with opportunities for growth in a dynamic environment.
The predicted salary is between 28800 - 48000 Β£ per year.
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
Responsibilities
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
- To demonstrate product knowledge on all categories and to have an awareness of current advertising and marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- To deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure a knowledge of sales targets and boutique performance on a daily and weekly basis.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department/boutique.
- To be conversant with selling systems, cash and credit and exchange procedures.
- To maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- To carry out any additional duties as directed by the management team.
Profile
- Previous experience within luxury fashion.
- Excellent communication and relationship building skills.
- An existing client book and the ability to build long-term relationships with clients.
- A passion for Christian Dior and our collections.
- Strong knowledge of fashion and trends.
- Fluency in a second language (preferred).
Additional information
Must be available to work Full-Time (40 hours per week), with Monday-Sunday flexibility.
Full-Time Sales Associate, Bicester Village in Banbury employer: Christian Dior Couture
Contact Detail:
Christian Dior Couture Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Full-Time Sales Associate, Bicester Village in Banbury
β¨Tip Number 1
Get to know the brand inside out! Dive deep into Christian Dior's history, values, and latest collections. This knowledge will not only impress during interviews but also help you connect with customers on a personal level.
β¨Tip Number 2
Practice your customer service skills! Role-play scenarios where you greet and assist customers, handle complaints, and suggest add-on sales. The more comfortable you are, the better you'll shine in real-life situations.
β¨Tip Number 3
Network like a pro! Attend fashion events or connect with industry professionals on social media. Building relationships can lead to job opportunities and insider tips that could give you an edge.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for being part of the Dior family right from the start!
We think you need these skills to ace Full-Time Sales Associate, Bicester Village in Banbury
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for luxury fashion and Christian Dior shine through. We want to see that youβre not just looking for a job, but that you genuinely want to be part of the Dior family.
Tailor Your Experience: Make sure to highlight your previous experience in luxury fashion. We love seeing how your skills align with our needs, so donβt be shy about showcasing your client relationship-building abilities and product knowledge.
Be Personable: Your written application should reflect your excellent communication skills. Use a friendly tone and make it feel like a conversation. Remember, weβre looking for someone who can connect with customers on a personal level!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre serious about joining our team!
How to prepare for a job interview at Christian Dior Couture
β¨Show Your Passion for Luxury
Make sure to express your enthusiasm for Christian Dior and the luxury fashion industry during the interview. Share personal experiences or stories that highlight your passion for the brand and its heritage, as this will resonate well with the interviewers.
β¨Demonstrate Product Knowledge
Before the interview, brush up on the latest collections, marketing campaigns, and trends in luxury fashion. Being able to discuss specific products and how they fit into current trends will show that you are proactive and genuinely interested in the role.
β¨Build Rapport with Interviewers
Treat the interview like a personal shopping experience. Engage with the interviewers by asking questions about their experiences at Dior and sharing your thoughts on customer service. This will help you build a connection and demonstrate your relationship-building skills.
β¨Prepare for Customer Scenarios
Think of examples from your past experiences where you successfully handled customer complaints or built loyalty with clients. Be ready to discuss these scenarios in detail, as they will showcase your problem-solving abilities and commitment to high standards of customer service.