Retreat Planner & Guest Experience Coordinator

Retreat Planner & Guest Experience Coordinator

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
CHRISTIAN CAMP AND CONFERENCE ASSOCIATION

At a Glance

  • Tasks: Plan and coordinate retreats, ensuring a seamless guest experience.
  • Company: Lake Geneva Ministries, a vibrant Christian camp creating life-changing experiences.
  • Benefits: Work in a beautiful location with a supportive community and personal growth opportunities.
  • Other info: Join a dynamic team dedicated to creating unforgettable experiences.
  • Why this job: Make a real difference in people's lives while enjoying nature and teamwork.
  • Qualifications: Strong communication skills and a passion for hospitality.

The predicted salary is between 25000 - 30000 £ per year.

Supports the retreat planning activities of the ministry including customer phone calls, retreat planning, and logistical assistance.

Position Responsibilities:

  • Upon initial booking, sends out guest group contracts, assists in sending all planning information to guest leaders, and monitors timeline/status.
  • Make initial planning contact with group leaders.
  • Contacts groups 60-90 days prior to retreat to finalize event elements (recreation, food, changes in numbers, special requests).
  • Contacts groups again 2-3 weeks out for final arrival details.
  • Responsible for all administrative items regarding guest groups – certificate of insurance, communication of policies, etc.
  • Serve as guest advocate answering questions, giving advice in weeks and months leading up to the event.
  • Ensure CampWise is updated daily with current booking information, produce weekly Coordination Reports.
  • Periodically assists in weekend hosting of groups.
  • Prepare Arrival Packets, Signs, etc. for arriving groups.
  • Focus on developing a healthy culture and teamwork across the organization.
  • Assist with office duties; phones, mail, office tasks.
  • Other duties as assigned.

Why work at Lake Geneva Ministries:

Join Lake Geneva Ministries: A Growing Christian Camp Ministry Creating Life-Changing Experiences in Christ. Located in the beautiful and vibrant community of Lake Geneva, WI, just 1.5 hours from Chicago, our camp offers an incredible opportunity for those passionate about making a difference. Imagine working in a place that feels like a resort, surrounded by nature's beauty and a supportive Christian community. At Lake Geneva Ministries, you'll play a vital role in creating unforgettable, transformative experiences in Christ for our campers. If you're looking for a fulfilling and exciting place to grow both personally and professionally, look no further!

W2655 South St. Lake Geneva, WI 53147-2340 (262) 248-5500

Retreat Planner & Guest Experience Coordinator employer: CHRISTIAN CAMP AND CONFERENCE ASSOCIATION

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CHRISTIAN CAMP AND CONFERENCE ASSOCIATION

Contact Details:

CHRISTIAN CAMP AND CONFERENCE ASSOCIATION Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retreat Planner & Guest Experience Coordinator

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like CHRISTIAN CAMP AND CONFERENCE ASSOCIATION. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to CHRISTIAN CAMP AND CONFERENCE ASSOCIATION

Don't be shy about reaching out to CHRISTIAN CAMP AND CONFERENCE ASSOCIATION directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Retreat Planner & Guest Experience Coordinator

Customer Service
Event Planning
Logistical Coordination
Communication Skills
Administrative Skills
Attention to Detail
Teamwork

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about CHRISTIAN CAMP AND CONFERENCE ASSOCIATION and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at CHRISTIAN CAMP AND CONFERENCE ASSOCIATION

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!