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- Tasks: Lead the despatch team to ensure timely and accurate order fulfilment.
- Company: Join Christian Aid Mission, a values-driven organisation focused on integrity and improvement.
- Benefits: Enjoy a 4.5-day work week, generous leave, and a bonus scheme.
- Why this job: Be part of a dynamic team that champions operational excellence and personal growth.
- Qualifications: 2 years in management within FMCG; strong leadership and communication skills required.
- Other info: Onsite role in Lincoln with opportunities for career progression.
The predicted salary is between 38000 - 51000 £ per year.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Despatch Manager
Shift- Full time- Monday- Friday 08:00-17:00
Location- Onsite, Lincoln
Salary- £45,428 DOE
Are you an experienced leader in despatch operations looking for your next challenge in a fast-paced FMCG environment? We\’re looking for a Despatch Manager to lead and manage our despatch function, ensuring efficient operations that meet customer, quality, and safety standards while inspiring and leading a high-performing team.
The Opportunity
As Despatch Manager, you\’ll play a pivotal role in ensuring orders are fulfilled accurately and on time, resources are optimised, and operations meet both internal and external standards including BRC and customer audits. You’ll also be a key voice in driving continuous improvement across our despatch processes.
What You’ll Be Doing
- Leading the Despatch department to meet health & safety, quality, and efficiency targets
- Downloading customer orders and planning vehicle despatches
- Managing trailer/equipment availability and fleet asset maintenance
- Monitoring KPIs to drive cost control and labour efficiency
- Ensuring compliance with audits, training, and SOPs
- Coordinating with internal teams, contractors, and customers to maintain service levels
- Managing offsite storage operations during peak periods, ensuring efficient use of external facilities and seamless coordination with internal teams
- Overseeing the Fresh departments MHE (Materials Handling Equipment), tracking and trending spend including repairs and servicing, and identifying opportunities for cost savings
- Leading initiatives to improve performance in areas such as equipment utilisation, operational efficiency, and reliability
- Championing BranstonsHow We Do Business values every day
What You’ll Bring
- Preferred: Minimum 2 years in a management role within FMCG
- Essential: Proficient in Microsoft Office and email communication
- Essential: Excellent leadership, communication, and people-management skills
- Essential: A proactive, organised mindset with a strong focus on operational excellence and team development
Benefits
- 4.5 working week, finishing at 12:30pm on a Friday
- 25 days annual leave plus Bank Holidays
- Company bonus scheme
- Enhanced pension contributions
- Life Assurance & critical illness cover
- Onsite Parking
- Discounts platform
- Long service celebrations
- Employee Assistance Programme
- Free fruit & potatoes
- Electric salary sacrifice car scheme
- Flu vaccines
- Refer a friend scheme
Why Join Us?
You’ll be part of a business that values integrity, continuous improvement, and team spirit. We invest in our people and offer plenty of opportunities for professional development and career progression.
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Despatch Manager employer: Christian Aid Mission
Contact Detail:
Christian Aid Mission Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Manager
✨Tip Number 1
Familiarise yourself with the FMCG industry standards and practices, especially those related to despatch operations. Understanding BRC compliance and customer audit requirements will give you an edge in discussions during interviews.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss how you inspired your team to meet targets and improve operational efficiency.
✨Tip Number 3
Network with professionals in the FMCG sector, particularly those involved in despatch and logistics. Engaging with industry peers can provide insights into the role and may even lead to referrals that enhance your application.
✨Tip Number 4
Prepare to discuss your proficiency with Microsoft Office and any relevant software tools used in despatch management. Being able to demonstrate your technical skills will show that you're ready to hit the ground running.
We think you need these skills to ace Despatch Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Despatch Manager position. Tailor your application to highlight relevant experience in despatch operations and leadership.
Craft a Strong CV: Your CV should clearly outline your management experience in FMCG, focusing on achievements that demonstrate your ability to lead teams and improve operational efficiency. Use quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Highlight specific examples of how your skills align with the job description, particularly in areas like health & safety, quality standards, and team development.
Complete the Online Application Form: When redirected to the online application form, ensure all sections are filled out completely and accurately. Double-check for any errors or missing information before submitting to enhance your chances of being reviewed.
How to prepare for a job interview at Christian Aid Mission
✨Showcase Your Leadership Skills
As a Despatch Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you inspired and motivated them to achieve targets.
✨Understand FMCG Operations
Familiarise yourself with the specific challenges and processes within the FMCG sector. Be ready to discuss how you can optimise despatch operations and ensure compliance with quality and safety standards.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss situations where you've identified inefficiencies and implemented solutions. This role requires a proactive mindset, so showcasing your ability to drive continuous improvement will be key.
✨Know the Company Values
Research Christian Aid Mission's values and culture. Be prepared to explain how your personal values align with theirs, particularly around integrity and team spirit, as this will show you're a good fit for their team.
