Tenancy Sustainment Officer

Tenancy Sustainment Officer

Full-Time 32000 - 32000 £ / year (est.) No working from home possible
Christian Action Housing

At a Glance

  • Tasks: Support residents in maintaining tenancies and prevent breakdowns through practical assistance.
  • Company: Christian Action Housing Association, a community-focused local landlord.
  • Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
  • Other info: Join a dynamic team dedicated to empowering individuals and fostering community.
  • Why this job: Make a real difference in people's lives by helping them achieve stable housing.
  • Qualifications: Experience in support roles and a passion for community service.

The predicted salary is between 32000 - 32000 £ per year.

Location: Based at various locations within Barnet, Enfield, Haringey, or Waltham Forest depending on area of responsibility.

Salary: £32,000

Hours: 37.5

Reporting to: Housing Services Team Leader

About Christian Action Housing Association

We are proud to be a local landlord and business, connected to our local community. Across Enfield, Barnet, Haringey, and Waltham Forest we provide affordable housing, managing around 1400 homes and we continue to strive to provide more much-needed services. We run essential supported living accommodation and services for young people, helping them to achieve independent living and a bright future. We have a number of Independent Living schemes for anyone aged 55+, offering peace of mind and an opportunity to remain independent and in their local community.

The Role

Our Tenancy Sustainment Officer is responsible for supporting residents to maintain their tenancies and prevent tenancy breakdown. The role focuses on early intervention, providing practical and person-centred support to tenants facing challenges such as financial hardship, mental health issues, or anti-social behaviour, ensuring long-term housing stability. A key outcome is to enable tenants to build a community.

Tenancy Sustainment Officer employer: Christian Action Housing

Christian Action Housing Association is an exceptional employer dedicated to fostering a supportive and inclusive work environment. With a strong commitment to community engagement across Barnet, Enfield, Haringey, and Waltham Forest, employees benefit from meaningful work that directly impacts the lives of residents. The organisation prioritises professional development and offers opportunities for growth, making it an ideal place for those passionate about social housing and community support.

Christian Action Housing

Contact Details:

Christian Action Housing Recruitment Team

We think you need these skills to ace Tenancy Sustainment Officer

Tenancy Support
Financial Management
Mental Health Awareness
Conflict Resolution
Community Engagement
Problem-Solving Skills
Communication Skills