At a Glance
- Tasks: Lead a team to deliver outstanding housing support services and make a real community impact.
- Company: Join Christian Action Housing, a local landlord dedicated to affordable housing and community support.
- Benefits: Enjoy 25 days annual leave, health care cashback, and a generous pension scheme.
- Other info: Work in a supportive environment with opportunities for professional development.
- Why this job: Be a key player in helping young people achieve independence and improve lives.
- Qualifications: Experience in housing services and strong leadership skills are essential.
The predicted salary is between 40000 - 41200 £ per year.
Location: Enfield, EN3 (Hybrid working)
Salary: £40,000 to £41,200 per Annum
Employment Type: Full-time (37.5 hours per week), Permanent
About Christian Action Housing Association
We are proud to be a local landlord and business, connected to our local community. Across Enfield, Barnet, Haringey and Waltham Forest we provide affordable housing, striving to provide much needed services in these areas. We run essential supported living accommodation and services for young people, helping them to achieve independent living and a bright future. We also have a number of retirement schemes for older residents, offering peace of mind and an opportunity to remain independent and in their local community.
We are seeking an experienced and compassionate Housing Services Team Leader to join our team in Enfield, playing a pivotal role in delivering outstanding housing support services.
The Role
As the Housing Services Team Leader, you will lead and inspire a team of housing officers covering our General Needs and Independent Living properties, ensuring high-quality service delivery in line with Christian Action Housing's values and objectives. You will be responsible for managing daily operations, supporting clients, and fostering strong partnerships with stakeholders. This is a fantastic opportunity for someone passionate about making a real difference in the community.
Key Responsibilities
- Lead, motivate, and manage a team of housing support workers, promoting a positive and collaborative team culture.
- Oversee the delivery of housing support services, ensuring compliance with organisational policies, safeguarding standards, and regulatory requirements.
- Coordinate client assessments, support plans, and risk management to ensure personalised and effective housing solutions.
- Develop and maintain strong working relationships with clients, local authorities, health and social care professionals, and partner organisations.
- Monitor service performance and prepare reports for senior management and Board, identifying areas for improvement and innovation.
- Provide coaching, supervision, and professional development opportunities for team members.
- Ensure safeguarding policies are rigorously applied and promote client safety and wellbeing at all times.
Benefits
- 25 days annual leave entitlement plus public holidays.
- Health care cashback scheme.
- Employee Assistant Programme (inc. free counselling and legal advice).
- Generous pension scheme.
- Supportive and friendly working environment.
Applying
Deadline for applications is Friday 24th April 2026 with interview held the following week. Christian Action Housing is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals regardless of background.
Housing Services Team Leader employer: Christian Action Housing
Christian Action Housing is an exceptional employer dedicated to making a positive impact in the Enfield community. With a supportive and friendly work environment, employees benefit from generous annual leave, a comprehensive healthcare cashback scheme, and opportunities for professional development. Join us in delivering vital housing services while enjoying a fulfilling career that prioritises employee wellbeing and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Services Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching Christian Action Housing and its values. Understand their mission and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team leadership and client support. We recommend doing mock interviews with friends or family to build confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Housing Services Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Housing Services Team Leader role. Highlight your leadership experience and any relevant housing support work to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about making a difference in the community and how your values align with ours at Christian Action Housing.
Showcase Your Achievements:Don’t just list your responsibilities; share your achievements! Use specific examples of how you’ve led teams or improved services in previous roles to demonstrate your impact and effectiveness.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Christian Action Housing
✨Know the Organisation Inside Out
Before your interview, take some time to research Christian Action Housing. Understand their mission, values, and the specific services they provide in the community. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Housing Services Team Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or implemented new strategies that improved service delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and how you handle real-life situations. Think of scenarios related to client assessments, risk management, or safeguarding policies, and be ready to discuss how you would approach these challenges.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, ongoing training opportunities, or how success is measured in the role. This shows you're engaged and thinking about how you can contribute to the organisation.
