At a Glance
- Tasks: Support communities by providing expert housing advice and delivering excellent customer service.
- Company: Christian Action Housing Association, a local landlord dedicated to community support.
- Benefits: Competitive salary, 37.5 hours per week, and opportunities for professional growth.
- Other info: Join a passionate team committed to creating vibrant communities.
- Why this job: Make a real difference in people's lives while helping them achieve independent living.
- Qualifications: Experience in housing services and strong communication skills.
The predicted salary is between 36565 - 36565 £ per year.
Location: Based at various locations within Barnet, Enfield, Haringey, or Waltham Forest depending on area of responsibility.
Salary: £36,565
Hours: 37.5 hours per week
Reporting to: Housing Services Team Leader
About Christian Action Housing Association
We are proud to be a local landlord and business, connected to our local community. Across Enfield, Barnet, Haringey, and Waltham Forest we provide affordable housing, managing around 1400 homes and we continue to strive to provide more much-needed services. We run essential supported living accommodation and services for young people, helping them to achieve independent living and a bright future. We have a number of Independent Living schemes for anyone aged 55+, offering peace of mind and an opportunity to remain independent and in their local community.
The Role
Our Housing Officers will provide technical or professional expertise and advice to internal and external customers. They are expected to give support to our front line teams and work closely with our senior leaders to deliver great services across the organisation. They will provide key support in the delivery of excellent customer services and creating communities our tenants want to live in.
Housing Officer employer: Christian Action Housing
Christian Action Housing Association is an exceptional employer dedicated to fostering a supportive and inclusive work environment. With a strong commitment to community engagement, employees benefit from opportunities for professional growth while making a meaningful impact in the lives of residents across Barnet, Enfield, Haringey, and Waltham Forest. Our culture prioritises collaboration and innovation, ensuring that our Housing Officers play a vital role in delivering essential services and creating vibrant communities.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to Christian Action Housing Association. Attend local events or join online forums to get your name out there and show your passion for community work.
✨Tip Number 2
Prepare for interviews by researching common questions for Housing Officers. Think about how your skills can directly benefit the communities we serve. We want to see your enthusiasm for making a difference!
✨Tip Number 3
Showcase your experience with customer service. Whether it’s through volunteering or previous jobs, highlight how you’ve helped others. We love candidates who can demonstrate their commitment to creating great living environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission of providing affordable housing.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the Housing Officer role. Highlight your relevant experience and skills that align with what we’re looking for, especially in customer service and community engagement.
Show Your Passion:Let us see your enthusiasm for working in housing and supporting the community. Share any personal experiences or motivations that drive you to apply for this position at Christian Action Housing Association.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Christian Action Housing
✨Know Your Community
Familiarise yourself with the areas of Barnet, Enfield, Haringey, and Waltham Forest. Understand the specific housing challenges and community needs in these locations. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Housing Officer, excellent customer service is key. Prepare examples from your past experiences where you've successfully resolved issues or improved customer satisfaction. Be ready to discuss how you would handle difficult situations with tenants.
✨Understand the Role's Responsibilities
Review the job description thoroughly and be clear on what the Housing Officer role entails. Be prepared to discuss how your skills and experiences align with the responsibilities, especially in providing support to front line teams and delivering great services.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's goals, community initiatives, and team dynamics. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
