At a Glance
- Tasks: Support residents in maintaining tenancies and overcoming challenges for stable housing.
- Company: Christian Action Housing Association, a community-focused landlord providing affordable housing.
- Benefits: 25 days annual leave, health care cashback, employee support programme, and a generous pension scheme.
- Other info: Join a diverse team in a friendly environment with opportunities for personal growth.
- Why this job: Make a real difference in people's lives by helping them achieve independent living.
- Qualifications: Experience in support roles and a passion for community engagement.
The predicted salary is between 32000 - 32000 £ per year.
Location: Based at various locations within Barnet, Enfield, Haringey, or Waltham Forest depending on area of responsibility.
Salary: £32,000
Hours: 37.5
Reporting to: Housing Services Team Leader
About Christian Action Housing Association
We are proud to be a local landlord and business, connected to our local community. Across Enfield, Barnet, Haringey, and Waltham Forest we provide affordable housing, managing around 1400 homes and we continue to strive to provide more much-needed services. We run essential supported living accommodation and services for young people, helping them to achieve independent living and a bright future. We have a number of Independent Living schemes for anyone aged 55+, offering peace of mind and an opportunity to remain independent and in their local community.
The Role
Our Tenancy Sustainment Officer is responsible for supporting residents to maintain their tenancies and prevent tenancy breakdown. The role focuses on early intervention, providing practical and person-centred support to tenants facing challenges such as financial hardship, mental health issues, or anti-social behaviour, ensuring long-term housing stability. A key outcome is to enable tenants to build a community of support independent of Neighbourhood Officers through advocacy and establishing sustainable actions and partnerships that embed resilience against day-to-day life challenges.
Key Responsibilities
- Provide tailored support to tenants at risk of tenancy failure, including those with complex needs.
- Work proactively to prevent rent arrears, evictions, and homelessness.
- Support tenants in developing independent living skills, including budgeting, maintaining their property, and managing bills.
- Promote financial and social inclusion.
- Contribute to safeguarding processes and ensure appropriate action is taken where risks are identified.
- Assist in managing low-level anti-social behaviour through early intervention and engagement.
- Promote tenancy rights and responsibilities, ensuring tenants understand their obligations.
- Encourage resident involvement with the tenants that you engage with.
- Be an advocate for our services and residents.
- Uphold our values working collaboratively with colleagues across the Association.
- Demonstrate the Association's commitment to building a diverse and inclusive organisation.
- Any other duties that may be reasonably required.
Benefits
- 25 days annual leave entitlement plus public holidays.
- Health care cashback scheme.
- Employee Assistance Programme (including free counselling and legal advice).
- Generous pension scheme.
- Supportive and friendly working environment.
Applying
Interviews will be held week commencing 20th July 2026. Christian Action Housing is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals regardless of background.
Tenancy Sustainment Officer in Enfield employer: Christian Action Housing
Christian Action Housing Association is an exceptional employer dedicated to fostering a supportive and inclusive work environment. With a strong commitment to community engagement, employees benefit from generous annual leave, a comprehensive healthcare cashback scheme, and opportunities for professional growth while making a meaningful impact in the lives of residents across Barnet, Enfield, Haringey, and Waltham Forest.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Officer in Enfield
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Christian Action Housing.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Christian Action Housing.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Christian Action Housing.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Christian Action Housing. Apply directly through us to stand out!
We think you need these skills to ace Tenancy Sustainment Officer in Enfield
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Christian Action Housing. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Tenancy Sustainment Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Christian Action Housing
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Christian Action Housing. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
