Housing Services Team Leader in London

Housing Services Team Leader in London

London Full-Time 40000 - 41200 £ / year (est.) Home office (partial)
Christian Action Housing Association - Enfield

At a Glance

  • Tasks: Lead a team to deliver outstanding housing support services and make a real community impact.
  • Company: Christian Action Housing, a local landlord dedicated to affordable housing and community support.
  • Benefits: 25 days annual leave, health care cashback, employee assistance programme, and a generous pension scheme.
  • Other info: Enjoy a supportive work environment with opportunities for professional development.
  • Why this job: Join us to inspire change and help individuals achieve independent living in your community.
  • Qualifications: Experience in housing services and strong leadership skills are essential.

The predicted salary is between 40000 - 41200 £ per year.

Location: Enfield, EN3 (Hybrid working after probation period)

Salary: £40,000 to £41,200 per Annum

Employment Type: Full-time (37.5 hours per week), Permanent

About Christian Action Housing Association

We are proud to be a local landlord and business, connected to our local community. Across Enfield, Barnet, Haringey and Waltham Forest we provide affordable housing, striving to provide much needed services in these areas. We run essential supported living accommodation and services for young people, helping them to achieve independent living and a bright future. We also have a number of retirement schemes for older residents, offering peace of mind and an opportunity to remain independent and in their local community.

The Role

As the Housing Services Team Leader, you will lead and inspire a team of housing officers covering our General Needs and Independent Living properties, ensuring high-quality service delivery in line with Christian Action Housing’s values and objectives. You will be responsible for managing daily operations, supporting clients, and fostering strong partnerships with stakeholders. This is a fantastic opportunity for someone passionate about making a real difference in the community.

Key Responsibilities

  • Lead, motivate, and manage a team of housing support workers, promoting a positive and collaborative team culture.
  • Oversee the delivery of housing support services, ensuring compliance with organisational policies, safeguarding standards, and regulatory requirements.
  • Coordinate client assessments, support plans, and risk management to ensure personalised and effective housing solutions.
  • Develop and maintain strong working relationships with clients, local authorities, health and social care professionals, and partner organisations.
  • Monitor service performance and prepare reports for senior management and Board, identifying areas for improvement and innovation.
  • Provide coaching, supervision, and professional development opportunities for team members.
  • Ensure safeguarding policies are rigorously applied and promote client safety and wellbeing at all times.

Benefits

  • 25 days annual leave entitlement plus public holidays.
  • Health care cashback scheme.
  • Employee Assistant Programme (inc. free counselling and legal advice).
  • Generous pension scheme.
  • Supportive and friendly working environment.

Applying Deadline for applications is Monday 1st June 2026 with interview held on Thursday 11th June 2026. Christian Action Housing is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals regardless of background.

Housing Services Team Leader in London employer: Christian Action Housing Association - Enfield

Christian Action Housing is an exceptional employer dedicated to making a meaningful impact in the community of Enfield and surrounding areas. With a supportive and friendly work environment, employees benefit from generous annual leave, a comprehensive healthcare cashback scheme, and opportunities for professional development. Join us as a Housing Services Team Leader and be part of a team that values compassion, collaboration, and the pursuit of excellence in housing support services.
Christian Action Housing Association - Enfield

Contact Detail:

Christian Action Housing Association - Enfield Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Services Team Leader in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the housing sector or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.

✨Tip Number 2

Prepare for interviews by researching Christian Action Housing and its values. Show us that you’re not just looking for any job, but that you genuinely care about making a difference in the community. Tailor your answers to reflect our mission!

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family. This will help you articulate your experience and how it aligns with the role of Housing Services Team Leader, making you feel more confident when it’s showtime.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Christian Action Housing.

We think you need these skills to ace Housing Services Team Leader in London

Team Leadership
Motivational Skills
Housing Support Services
Client Assessment
Risk Management
Stakeholder Engagement
Service Performance Monitoring
Report Preparation
Coaching and Supervision
Safeguarding Compliance
Communication Skills
Problem-Solving Skills
Collaboration
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Services Team Leader role. Highlight your experience in managing teams and delivering housing support services, as this will show us you’re the right fit for our community-focused mission.

Show Your Passion: We want to see your enthusiasm for making a difference in the community! Share specific examples of how you've positively impacted clients or improved services in your previous roles. This will help us understand your commitment to our values.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and experiences.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.

How to prepare for a job interview at Christian Action Housing Association - Enfield

✨Know the Organisation

Before your interview, take some time to research Christian Action Housing. Understand their mission, values, and the communities they serve. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Housing Services Team Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or implemented positive changes. Be ready to discuss how you can foster a collaborative culture.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in this role, such as managing client assessments or ensuring compliance with safeguarding standards, and prepare your responses.

✨Ask Insightful Questions

At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team's current challenges, the support available for professional development, or how success is measured in this role. This shows your enthusiasm and commitment to making a difference.

Housing Services Team Leader in London
Christian Action Housing Association - Enfield
Location: London

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