At a Glance
- Tasks: Deliver technical support and service to food and dairy manufacturing sites across the Northwest.
- Company: Join a leading company in the food and beverage industry with a focus on innovation.
- Benefits: Enjoy a competitive salary, company vehicle, bonus scheme, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for career advancement and ongoing professional development.
- Why this job: Make a real impact in the dairy industry while developing your technical expertise.
- Qualifications: Experience in dairy manufacturing and CIP systems is essential; must have a full UK driving licence.
The predicted salary is between 29700 - 36300 £ per year.
Location
Field Based role, covering the Northwest of the UK dependent on business requirements.
Remuneration
Competitive salary, company vehicle & bonus scheme.
The Role
Due to succession planning, we are seeking a Technical Service Manager to join our commercial sales team as a permanent and integral member.
In this role, you will be primarily responsible for delivering technical service and support to Food, Dairy, and Beverage manufacturing sites, with a particular focus on dairy processing environments and CIP (Clean‑in‑Place) systems
. You will promote the services offered by our division while upholding the professional image of the business.
Your technical expertise, especially in
CIP operations, hygiene processes, and dairy production systems will be instrumental in providing high‑quality service to both existing and prospective customers, with the aim of monitoring, retaining, and expanding business opportunities.
Main Duties
- Deliver service and support in line with agreed Service Level Agreements (SLAs) or specific customer contracts.
- Maintain effective and professional relationships with assigned accounts.
- Identify and pursue opportunities to upsell CFH products and services.
- Actively seek out new business opportunities by sourcing new customers.
- Provide expert advice, assistance, and guidance to customers where appropriate.
- Investigate potential opportunities for future business via on‑site contacts and collaborate with the business development team.
- Monitor and regularly review each account within your area to ensure full business potential is being realised.
- Proactively assess current services and identify opportunities to generate additional revenue.
- Ensure all required documentation is completed accurately and in a timely manner.
- Deliver on‑site training and technical support to customer teams to ensure correct product application and usage.
- Troubleshoot and resolve technical issues promptly to minimise customer disruption, escalating complex issues as needed.
- Collaborate with internal teams (sales, R&D, operations) to ensure seamless service delivery and customer satisfaction.
- Participate in the rollout and support of new product trials, installations, or technical projects.
- Provide regular feedback to internal teams on customer needs, trends, and product performance to support continuous improvement.
- Manage service tools, equipment, and inventory effectively, ensuring proper use and care of company assets, including the company vehicle.
- Stay up to date with product knowledge and industry developments through internal training and self‑learning.
- Support and optimise CIP processes, including troubleshooting, validation, and ensuring correct chemical application within dairy processing environments.
- Experience within the
- Dairy Manufacturing industry
, ideally with exposure to processing operations.
Hands‑on experience with CIP (Clean‑in‑Place) systems
, including understanding of process flow, hygiene requirements, and chemical application.
- Commitment to ongoing professional development.
- Ability to work on own initiative.
- Full UK driving licence.
- Familiarity with Office 365, including Microsoft Teams.
- Level 4 Certificate in Food Hygiene.
- Lead Auditor Certificate.
- Train the Trainer Certificate.
- Experience supporting or optimising dairy processing equipment or hygiene systems.
- Closing date for applications is Monday 25 th May 2026
- #J-18808-Ljbffr
Technical Service Manager (Northwest) employer: Christeyns
As a Technical Service Manager in the Northwest, you will join a dynamic team dedicated to delivering exceptional service to the Food, Dairy, and Beverage sectors. Our company fosters a collaborative work culture that prioritises professional growth, offering ongoing training and development opportunities to enhance your expertise in CIP systems and dairy processing. With competitive remuneration, a company vehicle, and a bonus scheme, we ensure our employees are well-supported and motivated to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Service Manager (Northwest)
✨Join Food Science Communities
Get involved in food science forums and communities, both online and offline. Platforms like LinkedIn Groups or Reddit can be goldmines for job leads and valuable insights. Plus, you’ll connect with other food enthusiasts who might even point you towards openings at companies like Christeyns.
✨Attend Industry Conferences and Workshops
Check out exhibitions and workshops in the food science sector. Events like the International Congress on Food Technology are not just knowledge hubs, but also great networking opportunities. You never know who you might bump into – perhaps a hiring manager from Christeyns!
✨Show Off Your Passion for Food Tech
Start a blog or social media channel showcasing innovative food science projects or trends. This not only showcases your expertise but also raises your visibility in the field. When you apply for a role at companies like Christeyns, they’ll see you’re proactive and truly passionate about food technology.
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We think you need these skills to ace Technical Service Manager (Northwest)
Some tips for your application 🫡
Showcase Your Relevant Projects:When applying for a role in food science and technology at Christeyns, make sure to highlight any relevant projects or research you've worked on. Whether it’s a dissertation, a lab experiment, or a product development idea, detail these experiences to demonstrate your hands-on skills in the field—employers love to see practical applications of your knowledge!
Highlight Technical Skills:In the food science and technology industry, technical skills are key. Be sure to list any specific skills you have related to food safety, quality control, or food processing technologies on your CV. Also, mention any software or analytical tools you’re proficient in, as this shows you're ready to hit the ground running at Christeyns.
Tailor Your Cover Letter:As this is a full-time position, your cover letter should convey not just why you want the job, but also how you fit into the company's vision. Talk about your passion for food science and how your background uniquely positions you to contribute to Christeyns. Make it personal and compelling!
Include Certifications:If you have any certifications related to food science, safety, or technology, be sure to mention them. These can really set you apart from other candidates! List them prominently on your CV and discuss how they relate to the role at Christeyns. It shows you're committed to your professional development.
How to prepare for a job interview at Christeyns
✨Know Your Lab Tech!
Given that you’re diving into food science and technology, brush up on the specific technologies and lab equipment mentioned in the job description. Familiarising yourself with tools like gas chromatography or texture analyzers will show that you’re serious about the technical side of things.
✨Show Off Your Project Experience
Prepare to discuss any relevant projects or research you've undertaken in food science. Whether it’s developing a new recipe, conducting taste tests, or analysing nutritional content, having tangible examples can really show off your expertise and passion for the field.
✨Emphasise Your Soft Skills
Don't underestimate the importance of teamwork and communication in food science roles. Be ready to highlight instances where you’ve effectively collaborated with others or communicated complex scientific ideas clearly. This can make a huge difference in landing that full-time gig!
✨Stay Up-to-Date with Industry Trends
Make sure you’re clued up about the latest trends in food science and technology — think sustainability, food safety, and innovative processing techniques. Discussing these topics during your interview can demonstrate your enthusiasm for the field and how you can contribute to Christeyns’s mission.
