At a Glance
- Tasks: Deliver technical support and service to food and beverage manufacturing sites, focusing on dairy processing.
- Company: Join a leading company in the food and beverage industry with a strong reputation.
- Benefits: Competitive salary, company vehicle, bonus scheme, and opportunities for professional development.
- Other info: Field-based role with opportunities for career growth and collaboration with diverse teams.
- Why this job: Make a real impact in the dairy industry while developing your technical skills.
- Qualifications: Experience in dairy manufacturing and CIP systems, with a commitment to ongoing learning.
The predicted salary is between 40000 - 50000 € per year.
Location: Field Based role, covering the Northwest of the UK dependent on business requirements.
Remuneration: Competitive salary, company vehicle & bonus scheme.
The Role
Due to succession planning, we are seeking a Technical Service Manager to join our commercial sales team as a permanent and integral member. In this role, you will be primarily responsible for delivering technical service and support to Food, Dairy, and Beverage manufacturing sites, with a particular focus on dairy processing environments and CIP (Clean‐in‐Place) systems. You will promote the services offered by our division while upholding the professional image of the business.
Your technical expertise, especially in CIP operations, hygiene processes, and dairy production systems will be instrumental in providing high‐quality service to both existing and prospective customers, with the aim of monitoring, retaining, and expanding business opportunities.
Main Duties
- Deliver service and support in line with agreed Service Level Agreements (SLAs) or specific customer contracts.
- Maintain effective and professional relationships with assigned accounts.
- Identify and pursue opportunities to upsell CFH products and services.
- Actively seek out new business opportunities by sourcing new customers.
- Provide expert advice, assistance, and guidance to customers where appropriate.
- Investigate potential opportunities for future business via on‐site contacts and collaborate with the business development team.
- Monitor and regularly review each account within your area to ensure full business potential is being realised.
- Proactively assess current services and identify opportunities to generate additional revenue.
- Ensure all required documentation is completed accurately and in a timely manner.
- Deliver on‐site training and technical support to customer teams to ensure correct product application and usage.
- Troubleshoot and resolve technical issues promptly to minimise customer disruption, escalating complex issues as needed.
- Collaborate with internal teams (sales, R&D, operations) to ensure seamless service delivery and customer satisfaction.
- Participate in the rollout and support of new product trials, installations, or technical projects.
- Provide regular feedback to internal teams on customer needs, trends, and product performance to support continuous improvement.
- Manage service tools, equipment, and inventory effectively, ensuring proper use and care of company assets, including the company vehicle.
- Stay up to date with product knowledge and industry developments through internal training and self‐learning.
- Support and optimise CIP processes, including troubleshooting, validation, and ensuring correct chemical application within dairy processing environments.
Experience
- Experience within the Dairy Manufacturing industry, ideally with exposure to processing operations.
- Hands‐on experience with CIP (Clean‐in‐Place) systems, including understanding of process flow, hygiene requirements, and chemical application.
- Commitment to ongoing professional development.
- Ability to work on own initiative.
- Full UK driving licence.
- Familiarity with Office 365, including Microsoft Teams.
- Level 4 Certificate in Food Hygiene.
- Lead Auditor Certificate.
- Train the Trainer Certificate.
- Experience supporting or optimising dairy processing equipment or hygiene systems.
Closing date for applications is Monday 25th May 2026.
Technical Service Manager (Northwest) in Ham employer: Christeyns
As a Technical Service Manager in the Northwest, you will join a dynamic team that values professional growth and innovation within the dairy processing sector. Our company offers competitive remuneration, including a company vehicle and bonus scheme, alongside a supportive work culture that encourages continuous learning and development. With a focus on delivering high-quality service and fostering strong customer relationships, you will have the opportunity to make a meaningful impact while advancing your career in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Service Manager (Northwest) in Ham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the dairy and beverage industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your hands-on experience with CIP systems and dairy processing. Share specific examples of how you've solved problems or improved processes in the past.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and mention something specific from your conversation that excites you about the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly helps us keep track of your application. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Technical Service Manager (Northwest) in Ham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Service Manager role. Highlight your experience in dairy processing and CIP systems, as well as any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your commitment to professional development and customer service.
Showcase Your Technical Expertise:In your application, be sure to showcase your technical expertise, especially in CIP operations and hygiene processes. We love candidates who can demonstrate their knowledge and experience in these areas, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Christeyns
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of CIP systems and dairy processing environments. Be ready to discuss specific examples from your past experience where you've successfully implemented or optimised these processes.
✨Showcase Your Customer Relationship Skills
This role is all about maintaining and building relationships with clients. Prepare to share stories that highlight your ability to connect with customers, resolve their issues, and identify upselling opportunities.
✨Demonstrate Problem-Solving Abilities
Think of a few challenging situations you've faced in previous roles, especially related to technical issues. Be prepared to explain how you approached these problems and what the outcomes were, showcasing your troubleshooting skills.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest developments in the dairy manufacturing industry. Being able to discuss current trends or innovations will show your commitment to ongoing professional development and your passion for the field.
