Care Home Manager

CTK Residential Care Homes is looking for a Care Home Manager based in a Care Home in South Croydon CR2 supporting people with Mental health. The suitable candidate will be required to register with CQC to become the Registered Manager of the service when they join us.

Principal Responsibilities

• The day-to-day running of the home / unit / business.
• To liaise with our Regional Care Manager with regular handover and updates about the service.
• To liaise with the Regional Manager for advice, support and guidance as necessary.
• To manage the day-to-day running of the home / unit / business and to act as the person in charge of the service.
• To arrange and assess trial visits of potential clients.
• To ensure that each new service user and, where appropriate, their representative or carer understands the manager’s role and responsibilities.
• To investigate complaints, take appropriate action, and report to the person-in-control and / or the CQC (2004).
• To liaise with and cooperate with CQC inspectors and inspections.
• To ensure the service meets all its regulated obligations and is compliant with the regulatory requirements.

Service User Care

• To ensure that the emotional, spiritual, physical, medical and material needs of the service users are recognized, assessed, and met.
• To support service users in the making of decisions in a matter which affects their lifestyle.
• To make or contribute to the assessment of the needs of each service user in conjunction with the service user, relevant professional agencies, and, where appropriate, the service user’s family and develop a Service User Plan which provides a satisfactory quality of life for that person.
• To promote relationships that enable each service user to participate in the life of the local community to the maximum of their ability.
• To ensure the provision of healthcare arrangements that may include the ordering, recording, and, where appropriate, the administration of prescribed medication.
• To be responsible with the person-in-control for the efficient running of the domestic character of the home which will include:

• Ensuring that the dietary needs of the service user are met;
• Ensuring that good standards of food preparation are maintained;
• Ensuring that supplies are ordered;
• Ensuring good standards of hygiene and cleanliness are maintained.

Staff Matters

• To assist the client / registered owner with recruitment, appointment, and deployment of all staff.
• To assist the client / registered owner to ensure that there is good communication with and between staff and to arrange staff meetings.
• To ensure that effective induction, supervision, and assessment of staff is carried out and that training needs are identified and met.
• To ensure that employment protection legislation is implemented.
• To arrange staff rotas.

Premises

• To advise the client / registered owner of any malfunction of the heating, lighting, or emergency systems and ensure the security of the premises.
• To ensure that the fire regulations are complied with and advise the director / client / person-in-control if there are areas of risk.
• To ensure that legislation and regulation concerning environmental health, infection control, building control, planning and health, and safety are complied with, and to advise the person-in-control accordingly where the action is required.
• To access service users’ homes with regard to health and safety and infection control issues and provide advice to staff regarding safe and healthy working practices in the field.

Finance

• To be responsible for the monitoring and control of day-to-day expenditure or resources within the home’s budget limits.
• To ensure that service users are, wherever possible, supported in retaining the responsibility of their own money and financial arrangements are adhered to where required.
• To ensure that, where a service user is assessed as incapable of handling their financial affairs, their money is handled properly and with the utmost probity and that records are kept of all financial transactions.

Staff Development and Education

• Ensure that competence is maintained and developed.
• Participate in ongoing update courses, audits, and research if relevant.
• Monitor staff trainings and development.

Job Types: Full-time, Permanent.

Salary: £41,000.00 to £43,000.00 / year depending on experience.