At a Glance
- Tasks: Support the school office and provide excellent customer service to staff, students, and visitors.
- Company: Join a vibrant and inclusive community at Christ the King Catholic Academy.
- Benefits: Career progression opportunities, competitive pension scheme, and supportive work environment.
- Other info: Be part of a welcoming culture with strong relationships among staff, students, and families.
- Why this job: Make a real difference in students' lives while developing your skills in a friendly team.
- Qualifications: Strong organisational skills, IT proficiency, and previous administration experience required.
The predicted salary is between 22000 - 26000 £ per year.
Christ the King Catholic Academy is looking to appoint a friendly and efficient Administration Assistant to join our dedicated team. This is a fantastic opportunity to become part of a vibrant, inclusive and supportive school community where staff wellbeing and professional development are highly valued. At Christ the King, we are proud of our welcoming culture and strong relationships between staff, students and families. We are committed to helping every child be the best they can be — and our staff play a vital role in making this happen every day.
About the Role
As Administration Assistant, you will support the smooth day-to-day running of the school office and provide excellent customer service to staff, students, parents and visitors. Duties will include:
- Managing calls, emails and front desk enquiries
- Supporting school communications and administrative systems
- Assisting with events, trips and whole-school activities
- Providing reprographics and general office support
- Supporting systems such as ParentPay and student records
- Assisting with first aid and maintaining accurate records
What We’re Looking For
We are seeking someone who:
- Has excellent organisational and communication skills
- Can manage a busy workload and prioritise effectively
- Is confident using IT systems and Microsoft Office
- Works well as part of a team and independently
- Is professional, calm and approachable
Previous experience in administration is essential, and experience in a school setting would be an advantage.
Benefits
Genuine opportunities for career progression - with 23 academies in our family, and 84 academies across the Diocese, opportunities for career progression are a reality. Pension - automatic enrolment into the Teachers’ Pension Scheme with 28.68% employer contributions, or to the Local Government Pension Scheme for support staff, one of the most competitive on the market, with employer contributions of above 20% in most cases. Terms and Conditions - we have committed to following nationally agreed terms and conditions for pay for both teachers and support staff.
Equal Opportunities Statement
We are a Disability Confident Committed employer and welcome applications from people with a disability or long-term health condition.
Administration Assistant in Leicester employer: Christ the King Catholic Voluntary Academy
Christ the King Catholic Academy is an exceptional employer that fosters a vibrant and inclusive school community, prioritising staff wellbeing and professional development. With genuine opportunities for career progression across our 23 academies, competitive pension schemes, and a welcoming culture, we ensure that our staff feel valued and supported in their vital roles. Join us to make a meaningful impact on the lives of our students while enjoying a collaborative and friendly work environment.
Contact Details:
Christ the King Catholic Voluntary Academy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant in Leicester
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Christ the King Catholic Voluntary Academy. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Christ the King Catholic Voluntary Academy before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Administration Assistant in Leicester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Christ the King Catholic Voluntary Academy:Your cover letter is your chance to shine! Tell us why you want to work at Christ the King Catholic Voluntary Academy specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Christ the King Catholic Voluntary Academy!
How to prepare for a job interview at Christ the King Catholic Voluntary Academy
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
