At a Glance
- Tasks: Be the first point of contact for clients, handling up to 80 calls daily.
- Company: A forward-thinking law firm with a client-focused approach.
- Benefits: Salary of £26,000 plus benefits and opportunities for growth.
- Why this job: Make a real impact on people's lives while developing your career.
- Qualifications: Experience in customer service and strong communication skills.
- Other info: Join a collaborative environment with excellent growth potential.
The predicted salary is between 15600 - 36400 £ per year.
A forward-thinking law firm is seeking a client-focused individual for a high-volume, client-facing role. You will be the first point of contact, handling up to 80 client calls daily.
Responsibilities include:
- Maintaining accurate records
- Liaising with team leads for case updates
- Providing empathetic support
Ideal candidates should have experience in customer service and strong communication skills. This position offers a collaborative environment and opportunities for growth, impacting people's lives directly. Salary is £26,000 with benefits.
Hybrid Legal Client Support Specialist in Liverpool employer: Christ Reformed Church
Contact Detail:
Christ Reformed Church Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Legal Client Support Specialist in Liverpool
✨Tip Number 1
Practice your communication skills! Since you'll be the first point of contact for clients, it's crucial to sound confident and empathetic. Try role-playing with a friend or family member to get comfortable with handling various client scenarios.
✨Tip Number 2
Research the law firm before your interview. Knowing their values and recent cases can help you tailor your responses and show that you're genuinely interested in the role. Plus, it’ll give you some great talking points!
✨Tip Number 3
Be ready to showcase your customer service experience. Think of specific examples where you've gone above and beyond for a client. This will demonstrate your ability to handle high-volume calls while maintaining a positive attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hybrid Legal Client Support Specialist in Liverpool
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled client interactions in the past, especially in high-pressure situations. Share specific examples that demonstrate your ability to provide empathetic support.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the initiative to connect their background with what we’re looking for.
Be Clear and Concise: When writing your application, clarity is key. We appreciate straightforward communication, so keep your sentences clear and to the point. Avoid jargon unless it’s relevant to the role, and make sure your passion for the position shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Christ Reformed Church
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hybrid Legal Client Support Specialist. Familiarise yourself with handling high volumes of client calls and the importance of maintaining accurate records. This will show the firm that you're genuinely interested and prepared for the role.
✨Showcase Your Communication Skills
Since this role requires strong communication skills, practice articulating your thoughts clearly and confidently. Prepare examples from your past experiences where you've successfully handled customer queries or provided empathetic support. This will help demonstrate your ability to connect with clients effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle difficult client situations or manage a high volume of calls. Practising these scenarios can help you respond calmly and thoughtfully, showcasing your problem-solving skills.
✨Express Your Desire for Growth
The firm values candidates who are eager to grow within the company. Be ready to discuss your career aspirations and how you see yourself contributing to the team in the long run. This shows that you're not just looking for a job, but a place where you can make a real impact.