At a Glance
- Tasks: Be the friendly face of our law firm, greeting clients and managing reception tasks.
- Company: Join a leading London Law Firm known for its professionalism and client care.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Perfect for those who love interacting with people and thrive in a professional setting.
- Qualifications: Previous receptionist experience and excellent communication skills are essential.
- Other info: Immediate consideration for applicants; join a supportive team atmosphere!
The predicted salary is between 30000 - 42000 £ per year.
My client, a leading London Law Firm, are looking to recruit an experienced receptionist to join their growing team.
Key Responsibilities
- Provide a high level of client care, demonstrating professionalism and attention to detail at all times.
- Greet all visitors in a professional and friendly manner.
- Deal with all clients, either in person or via the telephone, in a courteous and highly professional manner.
- Adhere to agreed standards and procedures for all tasks undertaken.
- Follow appropriate procedures when allowing visitors to gain access to the premises, recording names on arrival and distributing security passes as necessary.
- Maintain accurate records thereof.
- Work as a team with the receptionists on 1st floor Client Suite Reception.
- Provide cover at this desk from time to time and during unplanned absence.
- Make conference room bookings in accordance with instructions provided using appropriate meeting room software.
- Book taxis and couriers and ensure adequate records are kept.
- Receive post and deliveries, distributing as required and keeping up to date records.
- Maintain pool of various IT equipment for members of staff and keep accurate records.
- Ensure reception areas and conference rooms are kept tidy and in good working order to the required standard.
- Assist with diary management and allocation of rooms for meetings and events, ensuring all rooms are presentable in advance of each meeting, refreshments are provided and that there are sufficient stocks of stationery, crockery and glasses.
- Assist with the setup of telephone and video conferencing.
- Assist with the arrangement of catering for meetings and events as requested.
- Liaise with the Office Manager and finance team regarding administrative duties, invoices, etc.
- Liaise with suppliers of catering equipment and facilities, maintaining adequate supplies and reporting any malfunctions.
- Liaise with landlord regarding maintenance and security requirements.
- Deal with client requests for copying, scanning, etc, promptly and in accordance with instructions provided.
- Answer incoming switchboard calls in a professional manner.
- Carry out various "Facilities" duties as and when required.
- Report to Client Services Manager.
Apply today for immediate consideration!
Front of House Receptionist employer: Christ Reformed Church
Contact Detail:
Christ Reformed Church Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist
✨Tip Number 1
Familiarise yourself with the law firm's culture and values. Understanding their approach to client care and professionalism will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your communication skills, especially in a professional context. As a receptionist, you'll be the first point of contact for clients, so being articulate and friendly is key. Consider role-playing scenarios with a friend to build confidence.
✨Tip Number 3
Get comfortable with common office software and tools mentioned in the job description, such as meeting room booking systems and telephone conferencing setups. Being tech-savvy will show that you can hit the ground running.
✨Tip Number 4
Network with current or former employees of the firm if possible. They can provide insights into the work environment and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Front of House Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client care and reception duties. Emphasise your professionalism, attention to detail, and any previous roles that required similar skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the law firm. Mention specific responsibilities from the job description and explain how your skills align with them.
Highlight Teamwork Skills: Since the role involves working closely with other receptionists, be sure to mention any past experiences where you successfully collaborated with a team. This will demonstrate your ability to work well in a team environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Christ Reformed Church
✨Showcase Your Professionalism
As a Front of House Receptionist, professionalism is key. During the interview, demonstrate your ability to maintain a professional demeanour, even in casual conversation. Use polite language and maintain good eye contact to convey confidence.
✨Highlight Your Client Care Skills
The role requires a high level of client care. Be prepared to discuss specific examples from your past experiences where you provided exceptional service. This could include handling difficult situations or going above and beyond for a client.
✨Familiarise Yourself with the Firm
Research the law firm before your interview. Understand their values, culture, and any recent news. This knowledge will help you tailor your responses and show genuine interest in the position and the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle various situations. Think about how you would manage tasks like dealing with multiple clients at once or resolving conflicts, and be ready to articulate your thought process.