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- Tasks: Lead a team of engineers in fire and security systems, ensuring compliance and quality.
- Company: Join a leading company in the Electronic Fire and Security industry.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for training and professional growth.
- Why this job: Make a real impact by supervising a skilled team and enhancing safety standards.
- Qualifications: 5+ years in Electronic Fire/Security with strong leadership and technical skills.
The predicted salary is between 40000 - 50000 £ per year.
A little about you
You will have a minimum 5 years' experience in the Electronic Fire and/or Security industry and a proven background in high end Fire Alarms, Intruder Alarms, CCTV, PAVA, Access Control or Door Entry Systems. Reporting to the Head of Engineering, this role would suit a highly organised individual with strong leadership skills, the ability to supervise a team of engineers, ensure systems are compliant with regulations, provide technical support, and act as point of escalation to incidents. The successful candidate will assess team skills and training needs, reporting weekly to ensure ongoing requirements are met.
What are we expecting from you?
- Supervision - Leading a team of fire and security engineers, overseeing day-to-day operations, monitoring performance, and providing guidance and support.
- System Installation and Maintenance – Champion compliant processes across our service team by promoting standards and developing processes in accordance with NSI standards. Deliver regular Toolbox Talks ensuring they meet required standards and present further improvement proposals to the Head of Engineering. The successful candidate will be expected to carry out more complex maintenance visits where appropriate.
- Technical Support - Working with the technical team to root cause common issues and present improvement proposals to the Head of Engineering. Escalate complex problems as appropriate.
- Incident Response - Responding to alarms, incidents, and security breaches, coordinating appropriate responses, and reporting incidents, ensuring that our SLA’s are met.
- Compliance and Quality - Ensuring systems are compliant with relevant regulations and standards, conducting quality control checks, and maintaining accurate records. Be part of large site handover from projects to ensure we produce detailed and compliant install documentation for smooth servicing and fault finding in the future. A bare minimum would be system size, make and model and assets detailed.
- Client Liaison – Champion interactions with clients to provide updates, address concerns, and ensure customer satisfaction.
- Health and Safety - Maintaining a safe working environment, adhering to health and safety regulations, and promoting a safety-conscious culture in conjunction with the Head of Engineering and HR.
- Training and Development – Ongoing support on the training and development of team members, ensuring they have the necessary skills and knowledge.
Service Engineer Supervisor in Oxford employer: Chris Lewis Group
Contact Detail:
Chris Lewis Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer Supervisor in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the Electronic Fire and Security industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know someone who knows someone, so leverage that!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with high-end systems like Fire Alarms and CCTV. We want to see how you can lead a team and ensure compliance, so share specific examples of your past successes.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you had to respond to incidents or manage a team under pressure. We love candidates who can demonstrate their problem-solving skills and leadership abilities, so practice your answers beforehand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can contribute to our team and help us maintain top-notch service standards.
We think you need these skills to ace Service Engineer Supervisor in Oxford
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 5+ years in the Electronic Fire and Security industry. We want to see your expertise in high-end systems like Fire Alarms and CCTV, so don’t hold back on those details!
Leadership Skills Matter: Since this role involves supervising a team, let us know about your leadership experience. Share examples of how you've guided teams, improved performance, or handled tricky situations. We love a good story!
Be Compliant and Quality-Focused: We’re all about compliance and quality here at StudySmarter. Mention any experience you have with NSI standards or conducting quality control checks. It’ll show us you’re the right fit for maintaining our high standards.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Chris Lewis Group
✨Know Your Stuff
Make sure you brush up on your knowledge of electronic fire and security systems. Be ready to discuss your experience with high-end fire alarms, CCTV, and access control systems. The more specific examples you can provide about your past work, the better!
✨Show Your Leadership Skills
Since this role involves supervising a team, be prepared to share examples of how you've successfully led teams in the past. Talk about how you’ve motivated your team, handled conflicts, or improved performance. They want to see that you can inspire and guide others.
✨Emphasise Compliance and Quality
Familiarise yourself with NSI standards and be ready to discuss how you ensure compliance in your work. Highlight any experiences where you conducted quality control checks or maintained accurate records, as this will show your attention to detail and commitment to standards.
✨Client Interaction is Key
Prepare to talk about your experience liaising with clients. Think of instances where you addressed client concerns or provided updates. Demonstrating strong communication skills and a customer-focused approach will set you apart from other candidates.