The Chris Lewis Group is seeking a Service & Customer Experience Coordinator for our office-based team in Oxford. You will own the customer journey, coordinate engineers and ensure clear updates from first contact through to resolution.
This role suits someone who is organised, confident on the phone, and able to juggle competing priorities. Experience with HubSpot or Uptick is useful, and you will have opportunities to grow with the business.
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Customer Experience Orchestrator: Service Coordination in Oxford employer: Chris Lewis Group
As a Service & Customer Experience Coordinator, you will thrive in a dynamic work environment that prioritises customer satisfaction and employee development. Our company fosters a collaborative culture where your contributions are valued, offering opportunities for growth and learning while ensuring a supportive atmosphere. Located in a vibrant area, we provide competitive benefits and a chance to make a meaningful impact on our customers' journeys.