Office of Chris Kane MP, Member of Parliament for Stirling and Strathallan
Location: Stirling Constituency Office (office-based)
Hours: Part-time, with exact hours to be agreed. The successful applicant will be expected to be based in the constituency office for the majority of their working time.
Contract: Fixed-term until 31 March 2027. Part-time, up to four days per week.
About the role
An exciting opportunity has arisen to join the constituency office of Chris Kane MP as a Constituency Assistant . This role would be particularly suitable for a recent graduate, someone seeking to build a career in public service, or an individual whose experience comes through volunteering, community involvement, campaigning, charity work or other public-facing roles.
The successful applicant will help constituents with a wide range of enquiries and concerns, providing a professional, empathetic and efficient service on behalf of the MP. No specific parliamentary or political experience is required. We are looking for someone with strong communication skills, sound judgement, excellent organisational ability and a genuine desire to help people.
Main responsibilities
- Deal with a high volume of constituent enquiries received by email, telephone, social media and in person.
- Draft correspondence and responses on behalf of the MP.
- Assist with constituency casework, gathering information and supporting the resolution of issues raised by constituents.
- Attend constituency surgeries, meetings and events as required.
- Maintain accurate casework records and databases.
- Handle sensitive and personal information appropriately, maintaining confidentiality and complying with data protection requirements.
- Follow up and progress cases, ensuring constituents receive timely updates.
- Assist with monitoring and responding to enquiries received via social media channels.
Essential skills and experience
Applicants should be able to demonstrate:
- Excellent written and verbal communication skills.
- Strong organisational skills and attention to detail.
- Ability to manage and prioritise a varied workload.
- Good interpersonal skills and the ability to communicate effectively with people from diverse backgrounds.
- A professional, empathetic and sensitive approach when dealing with members of the public.
- Ability to work both independently and as part of a small team.
- Good IT skills, including confidence using Microsoft Office applications.
- Ability to handle confidential information appropriately.
- A strong interest in public service and helping constituents resolve problems.
Relevant experience may come from paid employment, volunteering, community work, student leadership roles, campaigning, charity work, customer service, administration or other transferable experience.
Desirable skills and experience
- Experience creating content for social media platforms.
- Experience producing or editing short-form video content for platforms such as TikTok, Instagram, Facebook, X and YouTube.
- Experience using Adobe Creative Suite (Adobe Premiere Pro, Adobe Audition, etc.) or similar.
- Experience managing social media accounts or maintaining an online presence for an organisation, campaign or community group.
- Awareness of current political issues and the role of an MP.
- Experience dealing with casework, advocacy, advice services or public-facing enquiries.
Additional information
Regular weekend work and travel within the constituency may be required.
The office welcomes applications from candidates from all backgrounds and particularly encourages applications from individuals who may not have followed a traditional career path but can demonstrate the skills and qualities required for the role.
I can help constituents with various issues, such as benefits, employment law, energy policy, taxation, and visas.
In my role as your elected representative, I also want to engage with voters, community groups and local organisations to foster dialogue, promote community interests, and encourage representation on issues that matter to you.
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