At a Glance
- Tasks: Support sales activities, manage admin tasks, and maintain client relationships.
- Company: Join CHPK, a leading consultancy in fire safety engineering with a collaborative culture.
- Benefits: Flexible working hours, career development opportunities, and a supportive team environment.
- Other info: Be part of a dynamic team within the Celnor Group, with opportunities for professional growth.
- Why this job: Make a real impact in a role where your contributions are valued and growth is encouraged.
- Qualifications: Experience in sales coordination, excellent communication skills, and a can-do attitude.
The predicted salary is between 30000 - 40000 € per year.
CHPK is a leading consultancy specializing in fire safety engineering across the built environment. With a reputation for technical excellence and a client‑first approach, we work across a diverse range of sectors including residential, commercial, heritage, healthcare, and high‑rise developments. We’re proud of our collaborative culture, where people are supported, ideas are shared, and every team member is valued. If you’re looking to work in a place where your contribution matters and your growth is encouraged, we’d love to hear from you.
Part of the Celnor Group, a UK‑based environmental services group operating across the Testing, Inspection, Certification and Compliance landscape, CHPK benefits from a wide portfolio of specialist businesses and group‑wide support for people, systems and sustainable growth.
You will work within the operations team to ensure ACT Building Control (part of CHPK) provides a consistent, professional, and efficient service to clients. Your role will involve managing administrative tasks, coordinating sales activities, maintaining customer relationships, and ensuring smooth operations to help achieve sales targets.
What you will do:
- Sales support: preparing, issuing, and following up quotations, and preparing reports.
- Administrative duties: recording quotations, data input, KPI reporting, invoicing, and updating the central database.
- Customer Service: taking client calls, responding to client enquiries, and providing information on our services; building and maintaining client relationships to ensure customer satisfaction.
- Team support: working as part of the operations team to provide a high level of customer service.
Who you are:
- We’re seeking an experienced Sales Coordinator with a can‑do attitude and an eagerness to learn new skills. We are open to flexible working hours.
- Excellent verbal and written communication and interpersonal skills, with the ability to engage with clients and team members alike.
- Excellent time‑management and organisational skills to manage multiple tasks efficiently.
- Eye for detail and professional manner.
- Administration IT skills, including computer literacy and familiarity with Microsoft Office Suite and database packages.
- Ability to work collaboratively within a team and willingness to gain knowledge of all processes to assist in other areas of the business when needed.
Benefits:
You’ll be joining a business where your contribution matters and where professionalism, integrity, and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group‑wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow.
Operations Coordinator employer: CHPK Group
At CHPK, we pride ourselves on fostering a collaborative culture where every team member is valued and encouraged to grow. Located in Gloucester, our consultancy offers a supportive environment with flexible working hours, ensuring that your contributions are recognised and rewarded. As part of the Celnor Group, you will have access to extensive resources and career development opportunities, making it an excellent place for those seeking meaningful and rewarding employment in the fire safety engineering sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experiences and how they relate to the role of Operations Coordinator at CHPK.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at CHPK.
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Coordinator role. Highlight relevant experience in sales support, customer service, and administrative tasks. We want to see how your skills align with what we do at CHPK!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've successfully managed client relationships or coordinated sales activities in the past.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at CHPK Group
✨Know the Company Inside Out
Before your interview, take some time to research CHPK and its role in fire safety engineering. Understand their projects, values, and the sectors they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As an Operations Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed administrative duties or coordinated sales activities. Highlight your time-management skills and how you ensure efficiency in your work.
✨Demonstrate Your Customer Service Skills
Since client relationships are key in this role, be ready to discuss how you've handled client enquiries in the past. Share specific instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, company culture, or growth opportunities within CHPK. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.
