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- Tasks: Support sales activities, manage admin tasks, and maintain client relationships.
- Company: Join CHPK, a leading consultancy in fire safety engineering with a collaborative culture.
- Benefits: Flexible working hours, career development opportunities, and a supportive team environment.
- Other info: Be part of a dynamic team within a growing environmental services group.
- Why this job: Make a real impact in a role where your contributions are valued and growth is encouraged.
- Qualifications: Strong communication skills, attention to detail, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
CHPK is a leading consultancy specializing in fire safety engineering across the built environment. With a reputation for technical excellence and a client‑first approach, we work across a diverse range of sectors including residential, commercial, heritage, healthcare, and high‑rise developments. We’re proud of our collaborative culture, where people are supported, ideas are shared, and every team member is valued. If you’re looking to work in a place where your contribution matters and your growth is encouraged, we’d love to hear from you.
Job Details
You will work within the operations team to ensure ACT Building Control (part of CHPK) provides a consistent, professional, and efficient service to clients. Your role will involve managing administrative tasks, coordinating sales activities, maintaining customer relationships, and ensuring smooth operations to help achieve sales targets.
What you will do:
- Sales support: preparing, issuing, and following up quotations, and preparing reports.
- Administrative duties: recording quotations, data input, KPI reporting, invoicing, and updating the central database.
- Customer Service: taking client calls, responding to client enquiries, and providing information on our services; building and maintaining client relationships to ensure customer satisfaction.
- Team support: working as part of the operations team to provide a high level of customer service.
Who you are:
- We’re seeking an experienced Sales Coordinator with a can‑do attitude and an eagerness to learn new skills. We are open to flexible working hours.
- Excellent verbal and written communication and interpersonal skills, with the ability to engage with clients and team members alike.
- Excellent time‑management and organisational skills to manage multiple tasks efficiently.
- Eye for detail and professional manner.
- Administration IT skills, including computer literacy and familiarity with Microsoft Office Suite and database packages.
- Ability to work collaboratively within a team and willingness to gain knowledge of all processes to assist in other areas of the business when needed.
Benefits
You’ll be joining a business where your contribution matters and where professionalism, integrity, and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group‑wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow.
Operations Coordinator in Gloucester employer: CHPK Group
Contact Detail:
CHPK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! Whether it's answering common interview questions or discussing your experience, being articulate and confident can make a huge difference. Consider doing mock interviews with friends or using online resources.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team at CHPK.
We think you need these skills to ace Operations Coordinator in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Coordinator role. Highlight your sales support experience and any administrative tasks you've handled, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your can-do attitude and eagerness to learn. Mention specific examples of how you’ve contributed to team success in previous roles, as we value collaboration.
Show Off Your Communication Skills: Since excellent communication is crucial for this role, make sure your application is clear and professional. Use proper grammar and structure, and don’t forget to express your enthusiasm for working with clients and team members.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at CHPK Group
✨Know the Company Inside Out
Before your interview, take some time to research CHPK and its role in fire safety engineering. Understand their values, recent projects, and the sectors they operate in. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Organisational Skills
As an Operations Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences that highlight your time-management and organisational skills. Be ready to discuss how you prioritise tasks and ensure smooth operations, as this is crucial for the role.
✨Demonstrate Your Customer Service Savvy
Since the role involves maintaining client relationships, be prepared to share specific instances where you've successfully handled client enquiries or resolved issues. Highlight your communication skills and how you ensure customer satisfaction, as this will resonate well with their client-first approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, company culture, and growth opportunities within CHPK. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.