At a Glance
- Tasks: Coordinate teams and resources to ensure efficient operations and excellent customer service.
- Company: Join a passionate housing association dedicated to tackling the housing shortage.
- Benefits: Enjoy competitive salary, healthcare plan, 25 days leave, and flexible working options.
- Other info: Dynamic work environment with opportunities for learning and growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Good literacy and numeracy skills, experience in office systems, and customer-focused mindset.
The predicted salary is between 31572 - 31572 £ per year.
We are looking for a Planner to undertake effective planning work, coordination of teams, administrative duties and financial and statistical functions in support of all Operations teams providing excellent planned maintenance, responsive repairs, empty homes, compliance and grounds services.
What you'll be doing:
- Co-ordinate resources across all trades teams, including contractors, to ensure that the right number of people with the right skills are in place to achieve business objectives.
- Effectively schedule all works, projects and inspections and organise materials, logistics, equipment and waste clearance to maximise the efficient use of resources, improve productivity and provide an excellent service to customers.
- Act as an ambassador to live Delta Housing’s values, taking appropriate action to ensure that customers are well informed and feel safe in their homes, by collecting property data, checking customer details and providing appropriate customer advice and support.
- Undertake administrative, financial and analytical activities to support the general operation of the Operations team where required.
- Take responsibility, in conjunction with colleagues, for creating and implementing customer focussed business procedures/processes which ensure accurate/efficient work planning, administrative and support services, and eliminate any non-value activities for Operational teams.
What we are looking for:
- Evidence of attainment of good literacy and numeracy, eg, through GCSEs or equivalent or equivalent demonstrable prior learning.
- Experience of office systems and procedures, ideally in a repairs reporting, maintenance or scheduling role.
- High level of computer literacy including a good working knowledge of Microsoft Office packages (Word, Excel and Outlook).
- Experience of working in a customer focused environment.
- Able to prioritise work and manage conflicting deadlines.
Please note the office expectancy of this role is as follows: This role would be expected in the office full time initially for a period of training which is about 6 months before adopting a hybrid working structure which is being in the office a minimum of 3 days a week and as and when required.
Benefits:
- The salary for this post will be £31,572 Per Annum.
- Learning and development opportunities.
- Healthcare cash plan.
- Robust employee reward and recognition programme.
- Free and confidential Employee Assistance Programme.
- Volunteering programme.
- Competitive pension scheme.
- 25 days annual leave per annum, plus bank holidays and 3 extra days between Christmas and New Year.
- 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need.
- We operate a hybrid working policy at Delta Housing.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
The Company:
We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive.
We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.
The Benefits:
- Shopping discounts.
- Volunteering hours.
- Mentoring programme.
Our Values:
- We dare to be different and look for opportunities to evolve and experiment. We’re comfortable taking calculated risks and aren’t afraid to fail and learn from our mistakes.
- We show our understanding for others in everything we do and continually look for ways we can be helpful.
- We welcome ideas and opinions that are different from our own and look for ways to bring them into our organisation and work.
- We’re resolved to do our very best for the people we serve and our employees by being our best every day.
Planner - 12 Month FTC in Chelmsford employer: CHP
As an Operations Manager with us, you'll be part of a dynamic team dedicated to delivering exceptional repairs and maintenance services. We pride ourselves on fostering a supportive work culture that prioritises employee growth through continuous training and development opportunities, all while ensuring a strong focus on safety and customer satisfaction. Located in a vibrant community, we offer competitive benefits and a collaborative environment that empowers you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Planner - 12 Month FTC in Chelmsford
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like CHP. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at CHP.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at CHP.
We think you need these skills to ace Planner - 12 Month FTC in Chelmsford
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at CHP and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at CHP
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like CHP will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to CHP.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at CHP.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at CHP. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
