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- Tasks: Lead daily operations and inspire a high-performing team in a vibrant restaurant environment.
- Company: Join Chotto Matte, a globally recognised Japanese-Peruvian fusion restaurant group.
- Benefits: Competitive salary up to £75,000, dynamic work culture, and career growth opportunities.
- Why this job: Be a key player in delivering unforgettable dining experiences and driving business success.
- Qualifications: 3+ years as a General Manager in premium hospitality with strong leadership skills.
- Other info: Work in a fast-paced, energetic setting with a focus on innovation and guest satisfaction.
The predicted salary is between 60000 - 75000 £ per year.
Position: General Manager
Location: London – Soho
Salary: Up to £70,000 – £75,000 inclusive of tronc
About Us
Chotto Matte is a globally recognized Japanese-Peruvian fusion restaurant group with locations in London, Manchester, San Francisco and Toronto. Our venues are immersive spaces where vibrant cuisine meets energetic beats, offering guests a unique and engaging dining experience.
We\’re on the lookout for an experienced and visionary General Manager to lead our flagship restaurant, Chotto Matte Soho. This is a unique opportunity to join a global brand and play a pivotal role in driving business success, team development, and unforgettable guest experiences.
Role Overview
As General Manager, you will have full accountability for the day-to-day operations, commercial performance, team leadership, and guest satisfaction of the venue. You\’ll lead from the front, inspiring your management team and front & back-of-house staff to uphold the highest standards, ensuring the restaurant operates efficiently, profitably, and with unmatched energy and style.
As General Manager you\’ll also work closely with the Head Chef to ensure seamless kitchen coordination and consistently high food standards that reflect the quality and creativity of the Chotto Matte brand.
Key Responsibilities
- Deliver annual Sales, Labour, Margin, and Profit budgets with strategic foresight
- Ensure a world-class guest experience is consistently delivered
- Build, lead and develop a high-performing management and service team through effective recruitment, training, and coaching
- Lead and inspire a positive and energetic working environment that reflects the Chotto Matte brand
- Partner closely with the Head Chef to maintain seamless FOH & BOH collaboration and service delivery
- Drive service standards, innovation, and consistency through daily briefs, coaching, and performance management
- Manage atmosphere, ensuring music, lighting, and energy levels align with brand identity
- Maintain full compliance with H&S, Licensing, Fire Safety, COSHH, Allergens, and Food Safety regulations
- Regularly review competitor activity and hospitality trends to ensure Chotto Matte remains ahead of the curve
- Work closely with the Support Office to create and implement sales-driving initiatives and marketing campaigns
- Act as a brand ambassador both inside and outside the venue
Requirements
- A minimum of 3 years of experience as a General Manager in a high-volume, premium hospitality environment
- Proven track record of delivering strong commercial results and managing large teams
- A natural and confident leader who thrives in a fast-paced, dynamic setting
- Strong business acumen with experience managing budgets, KPIs, and cost controls
- Exceptionally high standards when it comes to service, guest experience, and team development
- Highly adaptable, able to manage change, and always focused on continuous improvement
- Passionate about food, drink, and creating unforgettable guest moments
- Familiar with maintaining and exceeding brand standards, particularly in high-profile or luxury dining settings
INDFOH
General Manager employer: Chotto Matte
Contact Detail:
Chotto Matte Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join hospitality groups, and don’t be shy about reaching out to current or former employees of Chotto Matte. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion! When you get that interview, make sure to express your love for food and hospitality. Share your experiences and how they align with Chotto Matte's vibrant culture. Let them see that you’re not just looking for a job, but you want to be part of their exciting journey.
✨Tip Number 3
Prepare for the unexpected! Interviews can throw curveballs, so be ready to discuss how you’d handle various scenarios in a fast-paced environment. Think about past challenges you've faced and how you turned them into successes. This will show you’re adaptable and ready for anything!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Chotto Matte family. Don’t forget to follow up after applying – a little persistence goes a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the hospitality industry shine through. We want to see your enthusiasm for creating unforgettable guest experiences and how you can bring that energy to Chotto Matte.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in high-volume, premium environments and any achievements that demonstrate your ability to drive commercial success. We love seeing specific examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for Chotto Matte. Share your vision for leading our team and how you plan to maintain our high standards. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Chotto Matte
✨Know the Brand Inside Out
Before your interview, dive deep into Chotto Matte's unique Japanese-Peruvian fusion concept. Familiarise yourself with their menu, values, and what sets them apart in the hospitality scene. This knowledge will not only impress but also show your genuine interest in the role.
✨Showcase Your Leadership Style
As a General Manager, your leadership approach is crucial. Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your experience in coaching and developing staff, as well as how you maintain a positive atmosphere that aligns with brand identity.
✨Demonstrate Commercial Acumen
Be ready to discuss your experience with budgets, KPIs, and driving sales. Bring specific examples of how you've achieved commercial success in previous roles. This will showcase your ability to deliver on the financial goals that are key to the General Manager position.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the restaurant's future, team dynamics, and how they measure guest satisfaction. Engaging with the interviewers shows your enthusiasm for the role and helps you assess if it's the right fit for you.
