Chorus is seeking a proactive IT Service Desk Analyst to join our support team in the West of England. You will be the first line of contact, resolving incidents, logging tickets, and keeping users informed through multiple channels.
You’ll work with Microsoft technologies, Windows OS, and core IT services, striving for high customer satisfaction and fast resolutions while following ISO-compliant processes and security guidelines.
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First-Line IT Support Analyst - Fast, Impactful Help employer: Chorus
At Chorus, we pride ourselves on being an excellent employer by fostering a collaborative and inclusive work culture that prioritises continuous learning and employee growth. As a 2nd Line Support Engineer, you'll benefit from a supportive team environment, opportunities to develop your technical skills across diverse technologies, and the flexibility of a hybrid working model that includes onsite customer interactions. Our commitment to quality management and information security ensures you will be part of a professional organisation that values your contributions and supports your career advancement.
