At a Glance
- Tasks: Lead workshop operations and elevate customer service in a dynamic automotive environment.
- Company: Top automotive service provider in Wigan with a focus on excellence.
- Benefits: Increasing holidays, life and health benefits, plus a pension plan.
- Why this job: Join a thriving team and make a real difference in customer satisfaction.
- Qualifications: Experience with franchised dealers and strong team management skills.
- Other info: Full-time, permanent role with a day shift schedule and growth potential.
The predicted salary is between 36000 - 60000 Β£ per year.
A leading automotive service provider in Wigan is looking for an experienced Workshop Controller to manage workshop operations and enhance customer service levels.
The successful candidate should have:
- Experience with franchised dealers
- Excellent team management skills
- Knowledge of Kerridge or RTC systems
Benefits include:
- Increasing holidays with service length
- Life and health benefits
- A pension plan
This is a full-time, permanent position with a day shift schedule.
Franchise Workshop Lead: Drive Service & Workflow in Wigan employer: Chorley Group
Contact Detail:
Chorley Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Franchise Workshop Lead: Drive Service & Workflow in Wigan
β¨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who have experience with franchised dealers. A friendly chat can lead to insider info about job openings or even a referral.
β¨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Kerridge or RTC systems. We all know that showing off your expertise can really impress the hiring team and set you apart from other candidates.
β¨Tip Number 3
Donβt underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Franchise Workshop Lead: Drive Service & Workflow in Wigan
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience with franchised dealers and workshop management. We want to see how your skills align with the role, so donβt be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for the Workshop Controller position. Share specific examples of how you've enhanced customer service levels in the past.
Show Off Your Tech Savvy: Since knowledge of Kerridge or RTC systems is key, make sure to mention any relevant experience you have with these systems. We love candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Chorley Group
β¨Know Your Stuff
Make sure you brush up on your knowledge of Kerridge or RTC systems. Being able to discuss how you've used these systems in previous roles will show that you're not just familiar with them, but that you can leverage them to enhance workshop operations.
β¨Showcase Your Leadership Skills
As a Workshop Controller, team management is key. Prepare examples of how you've successfully led teams in the past, focusing on how you improved customer service levels and workflow efficiency. This will demonstrate your capability to manage and motivate a team effectively.
β¨Understand the Company Culture
Research the automotive service provider and understand their values and mission. Tailor your responses to reflect how your personal values align with theirs, which will help you stand out as a candidate who fits well within their culture.
β¨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your genuine interest in the role and the company. You might ask about their approach to enhancing customer service or how they measure success in the workshop.