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- Tasks: Deliver exceptional customer experiences and support clients in their vehicle decisions.
- Company: Join Chorley Group, a trusted name in the automotive industry.
- Benefits: Earn a competitive salary with uncapped commissions and enjoy great perks.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
- Why this job: Be part of a supportive team and make a real impact on customer satisfaction.
- Qualifications: 1 year of sales experience and excellent communication skills required.
The predicted salary is between 22000 - 40000 £ per year.
At Chorley Group we pride ourselves on delivering outstanding service and quality vehicles to our valued clients across Lancashire. Our commitment to excellence has made us a trusted name in the automotive industry, and we are looking for a passionate and dedicated Client Experience Specialist to join our team.
This is a multi-franchise dealership with Hyundai newly on offer in Ormskirk, representing a fantastic opportunity to sell their high-spec vehicles. We recognise that our clients have researched the cars online, and our Client Experience Specialists are there to support and enhance the decision-making process, moving away from the traditional sales executive persona while still creating the opportunities that develop your earning capabilities.
Client Experience Specialist basic pay is £22,000 a year alongside a commissions structure with a realistic OTE of £40,000 (uncapped). This is a five-day per week role, Monday to Saturday, with two days off per week on a rota basis.
As someone experienced in this field, you know what to expect in your day: delivering a great customer experience, building lasting relationships with customers, giving 100% effort and earning yourself a truly great salary in the process.
Responsibilities- Following the company sales process 100% of the time, from enquiry through to delivery and beyond
- Achieving monthly and quarterly targets
- Keeping company paperwork 100% up to date and accurate
- Maintaining excellent customer and colleague relations
- Managing and developing customer follow-up and prospecting systems
- Complying fully with FCA approval and procedures
- Keeping up to date with franchise partner training
- Demonstrating the Chorley Group family ethos of ‘Big Enough to Cope, Small Enough to Care’
- An excellent communicator and complete professional in their approach to customer service
- Smart, maintain high standards of presentation and pride themselves on their manners
- Pedantic about detail
- Holder of a full UK driving licence and able to use a computer and/or iPad
- Team-oriented and supportive of colleagues
- Basic salary
- Competitive commission structure
- Holidays that enhance with length of service
- Cost-effective car lease scheme
- Discount scheme and staff incentives
- Bike to work scheme
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- Sick pay
- Store discount
Full-time
ExperienceSales: 1 year (required)
Work LocationIn person
Sales Executive | Ormskirk employer: Chorley Group
Contact Detail:
Chorley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive | Ormskirk
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Sales Executive role. You never know who might have the inside scoop on openings at places like Chorley Group.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Show them you understand their commitment to customer service and how you can contribute to that ethos. We want to see you shine!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Client Experience Specialist role. Highlight your communication skills and your knack for building relationships – that's what they're looking for!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Executive | Ormskirk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Client Experience Specialist role. Highlight your customer service experience and any sales achievements to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the automotive industry and how you can enhance our clients' experiences. Keep it engaging and personal!
Showcase Your Communication Skills: As a Client Experience Specialist, communication is key. In your application, demonstrate your ability to connect with customers and colleagues alike. Use clear and professional language throughout!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Chorley Group
✨Know Your Product
Before the interview, make sure you’re familiar with the Hyundai vehicles and their features. This will not only show your enthusiasm for the role but also help you engage in meaningful conversations about how these cars can meet customer needs.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your ability to build relationships and enhance the customer experience will resonate well with the hiring team at Chorley Group.
✨Understand the Sales Process
Brush up on the sales process that Chorley Group follows. Being able to discuss how you would adhere to their sales process while still providing a personalised experience will demonstrate your alignment with their values.
✨Dress to Impress
First impressions matter! Dress smartly and maintain high standards of presentation. This reflects your professionalism and shows that you take the opportunity seriously, which is crucial in a client-facing role.