Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our dynamic team, answering inbound sales calls and assisting clients with their enquiries.
- Company: Family-run business focused on delivering exceptional client experiences.
- Benefits: Competitive salary, 29 days holiday, health benefits, and company discounts.
- Why this job: Be part of a supportive team and make a real impact on client satisfaction.
- Qualifications: Great communication skills and a passion for helping others.
- Other info: Relaxed office environment with training and career growth opportunities.
The predicted salary is between 24000 - 32000 £ per year.
As a family run business at Chorley Group our Clients are at the heart of everything we do.
We have an exciting opportunity to join a new fast paced Contact Centre Team at our head office in Chorley, answering inbound Sales and Aftersales calls.
We are looking for confident, client focused people who are passionate about delivering the Chorley Group Experience and bringing our values to life.
You will be joining a team of skilled and knowledgeable advisors who will help you to succeed as you learn the role.
What you will be doing:
- Managing digital enquiries, including live chat, email, and online lead submissions, ensuring timely and professional responses
- Following a structured qualification process to accurately assess client needs and route enquiries appropriately
- Creating and booking appointment opportunities for the Sales team
- Building strong relationships with colleagues across the business, supporting one another to deliver the best possible customer experience
- Providing assistance, advice, and support, handling objections where necessary
- Managing client expectations and clearly explaining the next steps in their journey with us
- Being memorable, for all the right reasons!
What will make you a success in this role?
- Excellent communication skills, both written and verbal, with a confident and friendly telephone manner
- Strong listening skills, our customers need to feel heard and understood
- Ability to prioritise tasks and work well under pressure in a fast-paced environment
- Experience in telephone, digital, or face-to-face customer contact, including live chat or online enquiries
- A clear understanding of what great customer service looks like, making clients feel welcomed, valued, and supported
- Car sales or aftersales knowledge is an advantage, but not essential – full training will be provided
What you’ll get from us:
- Training and support, and a great working environment
- A basic salary of £28000 a year for 40 hours a week
- All the normal stuff – 29 days holiday including bank holidays, and company pension
- Cycle scheme, life assurance and health benefits, company and store discounts
- Relaxed office and dress code, company events and awards.
This is an in-office role, based in Euxton, Chorley. Varying shifts covering daytime, evenings and weekends.
Job Type: Full-time
Apply for this vacancy
#J-18808-Ljbffr
Contact Centre Sales Advisor | Chorley employer: Chorley Group
Contact Detail:
Chorley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Centre Sales Advisor | Chorley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Chorley Group. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your phone skills! Since this role is all about handling calls, grab a friend and do some mock calls. Focus on being friendly, confident, and clear. The more you practice, the more natural it will feel when you're on the line with clients.
✨Tip Number 3
Show off your listening skills! During the interview, make sure to listen carefully to the questions and respond thoughtfully. This will demonstrate that you value communication and understand the importance of making clients feel heard.
✨Tip Number 4
Apply through our website! It’s super easy to submit your application directly on our site. Plus, it shows that you’re keen on joining the team. Don’t forget to highlight any relevant experience you have, even if it’s not car sales – every bit counts!
We think you need these skills to ace Contact Centre Sales Advisor | Chorley
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for customer service and how you can bring the Chorley Group Experience to life.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight any relevant experience, especially in customer contact or sales. We love seeing how your skills match what we’re looking for, so don’t hold back!
Show Your Communication Skills: Since great communication is key for this role, use your application to demonstrate your written communication skills. Keep it clear, concise, and engaging – just like you would when speaking to a client!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy! Just fill in your details and upload your CV. We can’t wait to see your application and hopefully welcome you to our team!
How to prepare for a job interview at Chorley Group
✨Know the Company
Before your interview, take some time to research Chorley Group. Understand their values and what makes them unique. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
Since this role involves a lot of client interaction, practice your telephone manner and active listening skills. You might want to do mock calls with a friend or family member to get comfortable with handling enquiries and objections.
✨Prepare for Common Questions
Think about questions they might ask, like how you would handle a difficult customer or how you prioritise tasks under pressure. Prepare specific examples from your past experiences that demonstrate your skills and adaptability.
✨Show Enthusiasm and Confidence
During the interview, let your passion for delivering excellent customer service shine through. Be confident in your abilities and express your eagerness to learn and grow within the company. Remember, they’re looking for someone who can embody the Chorley Group Experience!
