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For Companies At a Glance
- Tasks: Be the friendly face of our aftersales team, helping customers with their service needs.
- Company: Join a leading automotive company known for its commitment to customer care.
- Benefits: Earn a competitive salary with great training and career growth opportunities.
- Why this job: Make a real difference in customer experiences while advancing your career.
- Qualifications: Experience in customer service and a passion for helping others.
- Other info: Exciting role with potential earnings up to £32,000 OTE.
The predicted salary is between 25500 - 27000 £ per year.
A leading automotive company is seeking an experienced Service Advisor to join their team in Chorley. The role entails being the public face of the aftersales department and requires excellent customer service.
Responsibilities include:
- Managing paperwork
- Communicating with customers during service
- Processing payments
The position offers a competitive salary between £25,500 and £27,000, with the potential earnings of up to £32,000 OTE. The company provides excellent training and career progression opportunities.
Service Advisor: Customer Care Leader & Growth Path in Chorley employer: Chorley Group
Contact Detail:
Chorley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor: Customer Care Leader & Growth Path in Chorley
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and aftersales. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer care! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Advisor: Customer Care Leader & Growth Path in Chorley
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention the specific responsibilities from the job description and how your experience aligns with them.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Chorley Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Advisor inside out. Familiarise yourself with the automotive industry, especially the aftersales process. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Customer Service is Key
Since this role is all about customer care, prepare examples from your past experiences where you’ve excelled in providing excellent service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your capability to be the public face of the department.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to customer service and the automotive sector. Practising your responses will help you articulate your thoughts clearly during the actual interview.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the company well in front of customers.
