At a Glance
- Tasks: Engage clients, build relationships, and drive vehicle sales in a dynamic dealership environment.
- Company: Chorley Group, a trusted name in the automotive industry with a commitment to excellence.
- Benefits: Competitive salary, commission structure, enhanced holidays, and health benefits.
- Other info: Enjoy company events, incentives, and excellent career growth opportunities.
- Why this job: Join a passionate team and make a real impact on client experiences and sales.
- Qualifications: Experience in client-facing roles, strong communication skills, and a sales-oriented mindset.
The predicted salary is between 22000 - 22000 £ per year.
At Chorley Group we pride ourselves on delivering outstanding service and quality vehicles to our valued clients across Lancashire. Our commitment to excellence has made us a trusted name in the automotive industry, and we are looking for a passionate and dedicated Client Experience Specialist to join our team.
As a Trainee Client Experience Specialist, you will be working alongside experienced team members who are the face of our dealership, responsible for creating an exceptional experience for our clients from their first interaction through to the final sale and beyond. Your primary goal will be to build and maintain strong relationships with clients, ensuring their needs are met and exceeded, while also driving vehicle and product sales.
Client Experience Specialist basic pay is £22000 a year alongside a commissions structure with a realistic OTE of £40000 (uncapped). This is a 5 day per week role, Monday to Saturday, with 2 days off per week on a rota basis.
Key Responsibilities:- Customer Engagement: Greet clients warmly, assist with inquiries, and provide comprehensive information about our range of vehicles, products and services.
- Relationship Building: Develop lasting relationships with clients by understanding their needs, preferences, and providing personalised service.
- Sales Support: Collaborate with the sales team to identify opportunities for upselling and cross-selling vehicles and products.
- Client Communication: Maintain regular communication with clients through follow-up calls, emails, and meetings to ensure their satisfaction and address any concerns.
- Experience Enhancement: Continuously seek ways to improve the client experience, from the showroom visit to post-purchase support.
- Product Knowledge: Stay updated on the latest vehicle models, features, and industry trends to provide clients with informed recommendations and insights.
- Proven experience in a client-facing role, ideally within the automotive or retail industry.
- Strong interpersonal and communication skills with a passion for delivering exceptional customer service.
- Ability to build rapport quickly and maintain long-term client relationships.
- A proactive and positive attitude with excellent problem-solving abilities.
- Sales-oriented mindset with a track record of achieving or exceeding targets.
- Proficiency in using CRM systems and Microsoft Office Suite.
- Held a clean and valid UK driver’s license for more than 12 months.
We like to look after our teams. And as part of the team you will get all the usual benefits of a basic salary, holidays, and pension. We also offer:
- Holidays that enhance with length of service and your birthday off work!
- Life assurance and health benefits
- Discount schemes and staff incentives
- Bike 2 Work scheme (salary sacrifice)
- Events, awards, and company supported days off.
- Company events
- Company pension
- Cycle to work scheme
- Life insurance
Job Types: Full-time, Permanent
Apply for this vacancy Simply enter a few details about you and upload a CV to apply.
Sales Executive | Bolton employer: Chorley Group
At Chorley Group, we are dedicated to fostering a vibrant work culture that prioritises employee well-being and growth. As a Sales Executive in Bolton, you will benefit from competitive pay, uncapped commission opportunities, and a supportive environment that encourages personal development through training and team events. Our commitment to recognising hard work is reflected in our generous holiday policies, including your birthday off, and various employee incentives that make us an exceptional employer in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive | Bolton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Executive | Bolton at Chorley Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Chorley Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Executive | Bolton. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Executive | Bolton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Chorley Group:When writing your cover letter, make sure to tailor your message specifically for Chorley Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Chorley Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Chorley Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Chorley Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Chorley Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
