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- Tasks: Plan and coordinate unforgettable weddings and events at stunning venues.
- Company: Join South Ribble Council, dedicated to exceptional service and community improvement.
- Benefits: Enjoy 25 days leave, hybrid working, healthcare cash plan, and free parking.
- Other info: Opportunity for career growth and a supportive, inclusive work environment.
- Why this job: Be part of creating magical moments and making dreams come true for couples.
- Qualifications: Experience in hospitality/events and excellent customer service skills required.
The predicted salary is between 29540 - 31022 £ per year.
Astley Hall and Worden Hall are premier venues for weddings and functions, known for their exceptional service and beautiful settings. We are seeking a dedicated and enthusiastic Wedding and Functions Planner to join our team and help us continue to deliver unforgettable experiences for our customers. If you have a passion for weddings and events and the ability to deliver an excellent level of customer service, we want to hear from you.
Role: Wedding and Functions Planner
Location: South Ribble and Chorley
Contract: Full time (36.25 hours per week) / Fixed Term Contract (12 months)
Salary: £29,540 - £31,022 (pay award pending)
Closing Date: 21 May 2026
What you’ll be getting up to:
- You will coordinate and be a point of contact for bookings at Astley Hall and Worden Hall, managing emails, phone and web enquiries, providing an excellent level of customer service.
- You will provide excellent customer service, managing event logistics, and ensuring the smooth running of booked events.
- You will work closely with the Business Development Manager, Wedding and Functions Lead and preferred suppliers, and casual staff to deliver high-quality events.
- You will liaise with caterers and other function suppliers to ensure the smooth running of booked events.
- You will gather and utilise customer feedback to improve our service delivery.
- You will perform Duty Manager responsibilities during events and conduct venue viewings.
Who we’re looking for:
- Someone who is able to create and maintain excellent relationships with customers and businesses.
- Has a keen interest in weddings and functions.
- Has experience working in hospitality/events.
- Delivers an excellent level of customer service.
- Has great communication skills and can build positive relationships.
Other requirements:
- This role requires some travel around our boroughs.
- You should have a valid driving licence or the equivalent mobility.
Our Benefits:
- 25 days annual leave plus bank holidays (and Christmas shutdown)
- Hybrid/agile working from day one
- Local Government pension
- Healthcare Cash Plan for cash back on health treatments
- Cashback website access for savings on brands you love
- Volunteering days
- Free parking
About Us:
At South Ribble Council, our mission is to provide a first-class service and improve the quality of life for our communities. Our staff are our greatest resource in helping us achieve this. They’re at the heart of everything we do and are crucial to the delivery of excellent services.
Working Together:
We share a number of our services with Chorley Council. This allows for improved resilience across both councils and provides numerous benefits to our operations. Whilst some staff and back-end processes are shared between the Councils, both Councils still retain sovereignty and have separate strategies and corporate plans.
Equal Opportunities:
We believe that everyone has the right to be treated with dignity and respect. We are committed to the elimination of unfair and unlawful discrimination and prejudice in all our policies, procedures, and practices. We’re committed to making our recruitment practices barrier-free and accessible to everyone. This includes making adjustments for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the recruitment process, please contact us via the "Contact Us" page on our website. If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of a post, you will be guaranteed an interview.
Wedding and Functions Planner in Leyland employer: Chorley Council and South Ribble Counci
Contact Detail:
Chorley Council and South Ribble Counci Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wedding and Functions Planner in Leyland
✨Tip Number 1
Get to know the venues inside out! Familiarise yourself with Astley Hall and Worden Hall, their unique features, and what makes them special. This way, when you chat with potential clients, you can share your enthusiasm and knowledge, making a great impression.
✨Tip Number 2
Network like a pro! Attend local wedding fairs and events to meet suppliers and other planners. Building relationships in the industry can lead to referrals and partnerships that will help us create unforgettable experiences for our clients.
✨Tip Number 3
Show off your customer service skills! When you’re on the phone or replying to emails, make sure to be friendly and attentive. Remember, first impressions count, and we want to ensure every interaction leaves a positive mark.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen and ready to join our team in delivering top-notch service at our stunning venues.
We think you need these skills to ace Wedding and Functions Planner in Leyland
Some tips for your application 🫡
Show Your Passion: Let your love for weddings and events shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating unforgettable experiences for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or event planning. We’re looking for someone who can deliver excellent customer service, so include examples of how you've done this in the past.
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Wedding and Functions Planner role. Be personal, be engaging, and don’t forget to mention how you can contribute to our mission at South Ribble Council.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values there!
How to prepare for a job interview at Chorley Council and South Ribble Counci
✨Know Your Venues
Before the interview, make sure you research Astley Hall and Worden Hall thoroughly. Understand their unique features, services, and what makes them stand out as premier venues. This knowledge will help you demonstrate your enthusiasm and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service, especially in hospitality or events. Be ready to discuss how you handled challenges and ensured a smooth experience for clients, as this is crucial for the Wedding and Functions Planner role.
✨Communicate Effectively
Practice your communication skills before the interview. Since the role involves liaising with various stakeholders, be prepared to discuss how you build relationships with customers and suppliers. Clear and confident communication will set you apart from other candidates.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities during events. Think of potential challenges you might face as a Wedding and Functions Planner and how you would address them. This will show your proactive approach and readiness for the role.