At a Glance
- Tasks: Provide top-notch IT support and solve digital queries for both Councils.
- Company: Join the dynamic team at Chorley and South Ribble Councils.
- Benefits: Enjoy 25 days annual leave, a local government pension, and health benefits.
- Other info: Be part of a supportive team with opportunities for growth.
- Why this job: Make a real difference in the community while enhancing your IT skills.
- Qualifications: Strong knowledge of Microsoft 365 and a passion for helping others.
The predicted salary is between 30000 - 40000 € per year.
Chorley Council and South Ribble Council are looking for a committed IT Helpdesk Technician. This full-time role involves providing effective IT support across both Councils, engaging with internal customers, and addressing a range of digital queries. A strong knowledge of Microsoft 365 is required.
Employees will enjoy 25 days of annual leave, a local government pension, and various health benefits. The position offers a chance to contribute positively to the dynamic digital services team.
Frontline IT Support Technician - Microsoft 365 Expert employer: Chorley Council and South Ribble Counci
Chorley Council and South Ribble Council are excellent employers, offering a supportive work culture that values employee contributions and fosters professional growth. With 25 days of annual leave, a local government pension, and comprehensive health benefits, this role as an IT Helpdesk Technician provides a meaningful opportunity to make a positive impact within the community while working in a dynamic digital services team.
Contact Detail:
Chorley Council and South Ribble Counci Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Frontline IT Support Technician - Microsoft 365 Expert
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Chorley Council and South Ribble Council on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by brushing up on Microsoft 365. We should be ready to discuss specific features and how we've used them in past roles. This will help us stand out as the go-to IT support technician they need!
✨Tip Number 3
Showcase our problem-solving skills! During interviews, we can share examples of how we've tackled tricky IT issues before. This not only highlights our expertise but also demonstrates our commitment to helping internal customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or additional roles that pop up in the future.
We think you need these skills to ace Frontline IT Support Technician - Microsoft 365 Expert
Some tips for your application 🫡
Show Your Microsoft 365 Skills:Make sure to highlight your expertise in Microsoft 365 in your application. We want to see how you've used it in previous roles, so don’t hold back on those details!
Engage with the Role:When writing your application, think about how you can contribute to our dynamic digital services team. Share examples of how you've tackled IT support challenges in the past and how you can bring that experience to us.
Tailor Your Application:Don’t just send a generic application! We love seeing personalised applications that reflect your understanding of the role and the Councils. Make it clear why you’re the perfect fit for this position.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Chorley Council and South Ribble Counci
✨Know Your Microsoft 365 Inside Out
Make sure you brush up on your Microsoft 365 knowledge before the interview. Be prepared to discuss specific features, troubleshooting techniques, and how you've used it in past roles. This will show that you're not just familiar with the software but can also provide effective support.
✨Engage with Real Scenarios
Think of common IT issues that users might face and prepare to discuss how you would resolve them. Practising these scenarios can help you demonstrate your problem-solving skills and customer service approach during the interview.
✨Show Your Customer Service Skills
Since this role involves engaging with internal customers, be ready to share examples of how you've successfully handled customer queries in the past. Highlight your communication skills and ability to empathise with users to show that you can provide excellent support.
✨Research the Councils
Take some time to learn about Chorley Council and South Ribble Council. Understanding their digital services and any recent initiatives can help you tailor your responses and show your genuine interest in contributing to their team.
