At a Glance
- Tasks: Lead shifts, coordinate staff, and ensure excellent visitor experiences.
- Company: Join a vibrant team at Astley Hall, celebrating culture and heritage.
- Benefits: Part-time hours, competitive salary, and a chance to make a difference.
- Other info: Flexible working environment with opportunities for personal growth.
- Why this job: Be the face of culture and heritage while engaging with the community.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 17189 - 18039 € per year.
Location: Astley Hall, Chorley (with requirement to work across Chorley and South Ribble)
Contract: Part Time (22.5 hours per week) / Permanent
Salary: £27,694 - £29,064 pro rata (£17,189 - £18,039)
Closing Date: 31 May 2026
Responsibilities
- Lead shifts and coordinate casual staff and volunteers
- Deliver excellent customer service and act as the main point of contact for visitors
- Oversee building operations, including opening/closing and health
Culture and Heritage Duty Manager employer: Chorley Council and South Ribble Counci
As a Culture and Heritage Duty Manager at Astley Hall, you will be part of a vibrant team dedicated to preserving and promoting local heritage. Our commitment to employee development is reflected in our supportive work culture, where you will have opportunities to lead initiatives and engage with the community. Enjoy the unique advantage of working in a historic setting that fosters creativity and passion for culture, all while benefiting from flexible part-time hours.
Contact Detail:
Chorley Council and South Ribble Counci Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Culture and Heritage Duty Manager
✨Tip Number 1
Network like a pro! Reach out to people in the culture and heritage sector, especially those connected to Astley Hall. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show your passion! When you get the chance to meet potential employers, let your enthusiasm for culture and heritage shine through. Share your ideas on how to enhance visitor experiences.
✨Tip Number 3
Prepare for interviews by researching the venue and its history. Knowing the ins and outs of Astley Hall will impress them and show you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Culture and Heritage Duty Manager
Some tips for your application 🫡
Show Your Passion for Culture and Heritage:When writing your application, let your enthusiasm for culture and heritage shine through. We want to see how your experiences and interests align with the role of Duty Manager at Astley Hall.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this specific role. Highlight relevant experience in customer service and managing teams, as these are key aspects of the job we’re looking to fill.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Chorley Council and South Ribble Counci
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Astley Hall and its cultural significance. Research its history, current exhibitions, and any community events. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Culture and Heritage Duty Manager, you'll be leading shifts and coordinating staff. Prepare examples from your past experiences where you've successfully led a team or managed volunteers. Highlight your ability to motivate others and ensure excellent customer service.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult situations with visitors. Think of specific instances where you provided exceptional customer service or resolved conflicts. Practising these scenarios will help you articulate your approach during the interview.
✨Understand Health and Safety Protocols
Since overseeing building operations is part of the job, brush up on health and safety regulations relevant to public venues. Be ready to discuss how you would ensure compliance and maintain a safe environment for both staff and visitors.
