At a Glance
- Tasks: Assist in planning processes and manage applications while providing excellent customer service.
- Company: Join Chorley Council's Development Management team for a rewarding career.
- Benefits: Enjoy 25 days annual leave, hybrid working, and a Local Government pension.
- Other info: Flexible working environment with a commitment to equality and inclusivity.
- Why this job: Kickstart your career in planning with opportunities for growth and professional development.
- Qualifications: Degree or Diploma in Town Planning preferred; customer service experience is essential.
The predicted salary is between 27694 - 33699 £ per year.
About The Role Planning Assistant – Location: Chorley Council. Contract: Full time 36.25 hours per week, Permanent. Salary: £27,694 – £33,699 (Career Graded). Closing Date: 1 July 2026
We are looking for an enthusiastic and committed Planning Assistant to join our Development Management team. This is a newly created role offering an excellent opportunity for professional development and progression as your skills and experience grow.
What you’ll be getting up to
- At Level 5 you will:
- Assist in the planning process with regard to planning and other applications, including registration, validation, notifications and other associated processes and procedures.
- Assist in the notification procedures for Planning Committee and Planning Appeals.
- Respond to customer contact including phone calls.
- Utilise and update records on the Council’s IT systems.
- Record the progress of planning and other applications and provide accurate information in relation to performance indicators.
- Record planning appeals and provide accurate data to the Head of Planning and Enforcement.
- At Level 7, you will additionally:
- Manage householder and minor planning applications.
- Prepare reports and provide planning advice.
- Assist with planning appeals and public inquiries.
- Support investigations into breaches of planning control.
- Work closely with colleagues to deliver a responsive, customer‑focused service.
Who we’re looking for
Qualifications
- Level 7: Degree or Diploma in Town Planning
Experience
- Providing high standards of customer service.
- Experience using IT systems and software packages such as Uniform, DMS, GIS.
- Administrative or technical support experience.
- Experience of working in a Local Authority planning department (desirable).
Skills & Knowledge
- Excellent communication skills, with the ability to engage a wide range of audiences.
- Sound judgement and decision‑making skills.
- Ability to negotiate, problem‑solve and manage complex or sensitive issues.
- Strong relationship‑building skills with internal and external stakeholders.
Other Requirements
- This role requires some travel around our boroughs. You should have a valid driving licence or an equivalent mobility arrangement.
Our Benefits
- 25 days annual leave plus bank holidays (and Christmas shutdown).
- Hybrid/agile working from day one.
- Local Government pension.
- Healthcare Cash Plan for cash back on health treatments.
- Cashback website access for savings on brands you love.
- Volunteering days.
- Free parking.
Equal Opportunities
We believe that everyone has the right to be treated with dignity and respect. We are committed to the elimination of unfair and unlawful discrimination and prejudice in all our policies, procedures, and practices. We’re committed to making our recruitment practices barrier‑free and accessible to everyone. If you would like us to do anything differently during the recruitment process, please contact us via the "Contact Us" page on our website. If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of a post, you will be guaranteed an interview.
Planning Assistant in Chorley employer: Chorley Council and South Ribble Counci
Chorley Council is an excellent employer that prioritises professional development and offers a supportive work culture for its Planning Assistants. With benefits such as hybrid working, generous annual leave, and a commitment to equal opportunities, employees can thrive in a dynamic environment while contributing to meaningful community planning initiatives.
Contact Details:
Chorley Council and South Ribble Counci Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Planning Assistant in Chorley
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We think you need these skills to ace Planning Assistant in Chorley
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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How to prepare for a job interview at Chorley Council and South Ribble Counci
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✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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